Oracle^® x86 Servers Diagnostics and Troubleshooting Guide

Index

A

acquit option

fmadm commandfmadm acquit Command

audit logsLog Descriptions

Auto Service RequestAuto Service Requests

C

clearing

log entries (CLI)View and Clear Log Entries (CLI)

log entries (web)View and Clear Log Entries (Web)

component health status, viewing (CLI)View Subsystem and Component Information and Health Status (CLI)

component health status, viewing (web)View Subsystem and Component Information and Health Status (Web)

component information, viewing (CLI)View Subsystem and Component Information and Health Status (CLI)

component information, viewing (web)View Subsystem and Component Information and Health Status (Web)

component status

checking with HWdiagUsing the Oracle ILOM Diag Shell

console output

UEFI DiagnosticsUEFI Diagnostics Output

core dump file

overviewCore Dump File

D

decrypting Snapshot fileDecrypt an Encrypted Snapshot File

defects (FMA)

displaying information aboutUsing the Fault Management Shell

repairingRepairing Faults or Defects

diagnostic tools

descriptionDiagnostic and Troubleshooting Tools

diagnostics

new systemNew System

operating systemOperating System Diagnostics

Oracle ILOMOracle ILOM Diagnostics

production systemProduction System

running for x86 at boot (CLI)Run UEFI Diagnostics Automatically (CLI)

running for x86 at boot (web)Run UEFI Diagnostics Automatically (Web)

running manually (CLI)Run UEFI Diagnostics Manually (CLI)

running manually (web)Run UEFI Diagnostics Manually (Web)

shellUsing the Oracle ILOM Diag Shell

Snapshot utilityTake a System Snapshot (Web)

upgraded systemUpgraded System

displaying

fault or defect informationUsing the Fault Management Shell

drives

testing with UEFI DiagnosticsUsing UEFI Diagnostics

E

emergency shutdownInspect the Internal System

encrypted Snapshot file

decryptDecrypt an Encrypted Snapshot File

event logsLog Descriptions

F

Fault Management Resource Identifier (FMRI) descriptionView Faults Using the Fault Management Shell

fault management shellUsing the Fault Management Shell

faults (FMA)

displaying information aboutUsing the Fault Management Shell

isolatingUsing the Fault Management Shell

repairingRepairing Faults or Defects

field-replaceable unit (FRU) labelUsing the Fault Management Shell

firmware

updatesFirmware and Software Patches

fmadm command

acquit optionfmadm acquit Command

exampleUsing the Fault Management Shell

repair optionsRepairing Faults or Defects

repaired optionfmadm repaired Command

replaced optionfmadm replaced Command

fmdump command

exampleView Faults Using the Fault Management Shell

G

gathering service visit informationGather Information for Service

generating an x86 processor interruptUsing a Non-Maskable Interrupt

graceful shutdownInspect the Internal System

guidelines for troubleshootingGather Information for Service

H

health state definitionsHealth State Definitions

health status state

not availableHealth State Definitions

offlineHealth State Definitions

OKHealth State Definitions

service requiredHealth State Definitions

health status, viewing (CLI)View System-Level Information and Health Status (CLI)

health status, viewing (web)View System-Level Information and Health Status (Web)

host monitoringOracle ILOM Diagnostics

hung system

overviewResponding to a Hung System

troubleshootingTroubleshoot a Hung System

HWdiag

command optionsHWdiag Commands and Options

commands

HWdiag Commands and Options

Using HWdiag Commands

diagnostics shellUsing the Oracle ILOM Diag Shell

logsHWdiag Logs

run (CLI)Run HWdiag (CLI)

shellUsing the Oracle ILOM Diag Shell

I

inspecting server

externallyInspect the External System

internallyInspect the Internal System

installation

Oracle VTS requirementsInstallation Requirements

isolate faultsSystem LEDs and Diagnostics

K

known issues

checking forCheck for Known Issues

L

label

FRU locationUsing the Fault Management Shell

late-breaking informationCheck for Known Issues

LED status indicatorsSystem LEDs and Diagnostics

log entries

classLog Properties

date and timeLog Properties

event IDLog Properties

filtering

Filter Log Entries (CLI)

Filter Log Entries (Web)

managingManaging Oracle ILOM Log Entries

severityLog Properties

typeLog Properties

viewing and clearing (CLI)View and Clear Log Entries (CLI)

viewing and clearing (web)

View and Clear Log Entries (CLI)

View and Clear Log Entries (CLI)

View and Clear Log Entries (Web)

log file output

UEFI DiagnosticsUEFI Diagnostics Output

logs

auditLog Descriptions

descriptionsLog Descriptions

entriesLog Properties

eventLog Descriptions

HWdiagHWdiag Logs

Oracle VTSOracle VTS Logs

time stampsLog Time Stamps

UEFI DiagnosticsUEFI Diagnostic Logs

M

monitoring host using Oracle ILOMOracle ILOM Diagnostics

motherboard components

testing with UEFI DiagnosticsUsing UEFI Diagnostics

My Oracle SupportUpdated Product Information

N

new system

diagnosticsNew System

non-maskable interrupt (NMI)

generating using CLI

Generate a Non-Maskable Interrupt (CLI)

Generate a Non-Maskable Interrupt (Web)

overviewUsing a Non-Maskable Interrupt

O

open problems

administeringAdministering Open Problems

viewing (CLI)View Open Problems on a System (CLI)

viewing (web)View Open Problems on a System (Web)

operating system

diagnosticsOperating System Diagnostics

Oracle ILOM

decrypt encrypted Snapshot fileDecrypt an Encrypted Snapshot File

diagnosticsOracle ILOM Diagnostics

displaying fault or defect informationUsing the Fault Management Shell

monitoring hostOracle ILOM Diagnostics

Snapshot utilityUsing the Snapshot Utility

Oracle ILOM logs

log descriptionsLog Descriptions

log entriesLog Properties

log time stampsLog Time Stamps

managing log entriesManaging Oracle ILOM Log Entries

Oracle ILOM Service Snapshot utilityUsing the Snapshot Utility

Oracle Linux

installing Oracle VTSInstall Oracle VTS Software for Oracle Linux 7.x/8.x

Oracle Linux FMA

faulty componentsView Faults Using the Fault Management Shell

repairing faults or defectsRepairing Faults or Defects

Oracle Solaris

installing Oracle VTSInstall Oracle VTS Software for Oracle Solaris 11.x

Oracle VTS

component stress test modeTest Modes

installation requirementsInstallation Requirements

installing software

Install Oracle VTS Software for Oracle Linux 7.x/8.x

Install Oracle VTS Software for Oracle Solaris 11.x

logsOracle VTS Logs

obtaining softwareObtaining and Installing Oracle VTS Software

online stress test modeTest Modes

Oracle LinuxInstall Oracle VTS Software for Oracle Linux 7.x/8.x

Oracle SolarisInstall Oracle VTS Software for Oracle Solaris 11.x

overviewOracle VTS Software

reviewing logsReview Oracle VTS Log Files

running softwareRunning Oracle VTS Software

running software (GUI)Run Oracle VTS Software (GUI)

runtime considerationsRuntime Considerations

starting software (GUI)Start Oracle VTS Software (GUI)

starting software (script)Starting Oracle VTS Software

system exerciser test modeTest Modes

test modesTest Modes

user interface optionsUser Interface Options

Oracle x86 Critical Patch Update GuideOracle x86 Critical Patch Update Guide

P

ports

testing with UEFI DiagnosticsUsing UEFI Diagnostics

power off procedureInspect the Internal System

power problems, troubleshootingTroubleshoot Power Problems

product informationUpdated Product Information

Product Notes

Updated Product Information

Check for Known Issues

production system

diagnosticsProduction System

R

Release NotesCheck for Known Issues

repaired option

fmadm commandfmadm repaired Command

repairing

FMA faults or defectsRepairing Faults or Defects

replaced option

fmadm commandfmadm replaced Command

running diagnostics

manually (CLI)Run UEFI Diagnostics Manually (CLI)

manually (web)Run UEFI Diagnostics Manually (Web)

x86 diagnostics at boot (CLI)Run UEFI Diagnostics Automatically (CLI)

x86 diagnostics at boot (web)Run UEFI Diagnostics Automatically (Web)

S

service

Auto Service RequestAuto Service Requests

service processor (SP)

collecting and diagnosingTake a System Snapshot (Web)

service required, health status stateHealth State Definitions

service visit information, gatheringGather Information for Service

shell

HWdiagUsing the Oracle ILOM Diag Shell

shutdown procedureInspect the Internal System

slots

testing with UEFI DiagnosticsUsing UEFI Diagnostics

snapshot

of Oracle ILOM SP state (CLI)Take a System Snapshot (CLI)

of Oracle ILOM SP state (web)Take a System Snapshot (Web)

Snapshot utility

encrypted Snapshot fileDecrypt an Encrypted Snapshot File

Snapshot utility, using (CLI)Take a System Snapshot (CLI)

Snapshot utility, using (web)Take a System Snapshot (Web)

software patchesFirmware and Software Patches

software release informationOracle x86 Critical Patch Update Guide

status indicators

LEDSystem LEDs and Diagnostics

subsystem health status, viewing (CLI)View Subsystem and Component Information and Health Status (CLI)

subsystem health status, viewing (web)View Subsystem and Component Information and Health Status (Web)

subsystem information, viewing (CLI)View Subsystem and Component Information and Health Status (CLI)

subsystem information, viewing (web)View Subsystem and Component Information and Health Status (Web)

system components

troubleshootingTroubleshooting System Components

system-level information, viewing (CLI)View System-Level Information and Health Status (CLI)

system-level information, viewing (web)View System-Level Information and Health Status (Web)

T

time stampsLog Time Stamps

troubleshooting

guidelinesGather Information for Service

information to gatherInformation to Gather for Troubleshooting

optionsSystem Diagnostics and Troubleshooting Strategies

power problemsTroubleshoot Power Problems

system componentsTroubleshooting System Components

using the Snapshot utilityTake a System Snapshot (Web)

troubleshooting tools

descriptionDiagnostic and Troubleshooting Tools

U

UEFI Diagnostics

command flagsUEFI Command Flags

commandsUEFI Command Resource Requirements

console outputUEFI Diagnostics Output

diagnostic commandsUEFI Command Options

drivesUsing UEFI Diagnostics

log file outputUEFI Diagnostics Output

motherboard componentsUsing UEFI Diagnostics

ports

UEFI Diagnostic Logs

Using UEFI Diagnostics

resource requirementsUEFI Command Resource Requirements

running diagnostics (CLI)Run UEFI Diagnostics Automatically (CLI)

slotsUsing UEFI Diagnostics

test modesUEFI Diagnostics Test Modes

viewing outputUEFI Diagnostics Output

upgraded system

diagnosticsUpgraded System

utility

SnapshotUsing the Snapshot Utility

V

viewing

component health status (CLI)View Subsystem and Component Information and Health Status (CLI)

component health status (web)View Subsystem and Component Information and Health Status (Web)

component information (CLI)View Subsystem and Component Information and Health Status (CLI)

component information (web)View Subsystem and Component Information and Health Status (Web)

health status (CLI)View System-Level Information and Health Status (CLI)

health status (web)View System-Level Information and Health Status (Web)

log entries (web)View and Clear Log Entries (Web)

open problems (CLI)View Open Problems on a System (CLI)

open problems (web)View Open Problems on a System (Web)

subsystem health status (CLI)View Subsystem and Component Information and Health Status (CLI)

subsystem health status (web)View Subsystem and Component Information and Health Status (Web)

subsystem information (CLI)View Subsystem and Component Information and Health Status (CLI)

subsystem information (web)View Subsystem and Component Information and Health Status (Web)

system-level information (CLI)View System-Level Information and Health Status (CLI)

system-level information (web)View System-Level Information and Health Status (Web)

UEFI Diagnostics outputUEFI Diagnostics Output