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Oracle® x86 Servers Diagnostics and Troubleshooting Guide

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Updated: January 2020
 
 

View Open Problems on a System (CLI)

Open problems detected on a server are viewable under the /System/Open_Problems CLI target.

  1. To view server open problems, type show /System/Open_Problems.

    A display similar to the following appears.

    -> show /System/Open_Problems
    
    Open Problems (3)
    Date/Time                 Subsystems          Component
    ------------------------  ------------------  ------------
    Thu Oct 31 21:39:49 2018  Processors          P1 (CPU 1)
            A processor has detected a QuickPath Interconnect (QPI) transmitter
            uncorrectable error. (Probability:33,
            UUID:9468d451-5d8b-412a-fe51-e35c76cc5894, Part Number:CM80636, Serial
            Number:N/A, Reference
            Document:http://support.oracle.com/msg/SPX86A-8002-79)
    Thu Oct 31 21:39:49 2018  Processors          P2 (CPU 2)
            A processor has detected a QuickPath Interconnect (QPI) transmitter
            uncorrectable error. (Probability:33,
            UUID:9468d451-5d8b-412a-fe51-e35c76cc5894, Part Number:CM80636, Serial
            Number:N/A, Reference
            Document:http://support.oracle.com/msg/SPX86A-8002-79)
    Thu Oct 31 21:39:49 2018  Processors          P3 (CPU 3)
            A processor has detected a QuickPath Interconnect (QPI) transmitter
            uncorrectable error. (Probability:33,
            UUID:9468d451-5d8b-412a-fe51-e35c76cc5894, Part Number:CM80636, Serial
            Number:N/A, Reference
            Document:http://support.oracle.com/msg/SPX86A-8002-79)
    
  2. Review the Open Problems properties for the following information:
    • The total number of problems detected

    • The time stamp, subsystem, and location for each faulted component

    • The URL for troubleshooting a faulted component

  3. To fix problems, repair or replace any faulty devices.

    Oracle ILOM typically clears open problems after the indicated device is repaired or replaced. On some devices, it does not do this. For these devices, refer to the server Service Manual.