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Oracle® x86 Servers Diagnostics and Troubleshooting Guide

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Updated: January 2020

Run UEFI Diagnostics Manually (Web)

This task provides instructions for running UEFI diagnostics manually from the web interface through a video or serial redirection.

  1. Power off the server to Standby power mode:
    1. In the Oracle ILOM web interface, click Host Management → Power Control.
    2. In the Select Action list box select a Power Off option, and then click Save.

      The System OK LED on the front panel is blinking.

  2. Start a video or serial console redirection:
    1. In the navigation pane, click Remote Control → Redirection.
    2. Select a redirection:
      • Select Use video redirection.
      • Select Use serial redirection.
    3. Click Launch Remote Console.

      Several dialog boxes might appear. Click to accept them, as necessary.

      A redirection window appears when the redirection is established. For video redirection, ensure that (Full Control) appears in the title bar of the remote console window.

  3. Click Host Management → Diagnostics.
  4. On the Diagnostics page, select the mode and start the diagnostics:

    For details about the diagnostic levels, see UEFI Diagnostics Test Modes.

    1. In the Mode list box, select Manual.
    2. Click Save.

      The Start Diagnostics button is enabled.

    3. Click Start Diagnostics.

      An informational message about controlling diagnostics through the remote console application appears.

      Note -  As UEFI diagnostics boot, you might see messages stating that you can use function keys to interrupt the boot process. These messages do not apply to UEFI diagnostics. Do not press any function keys when starting the UEFI diagnostics.
    4. Click OK to clear the message and proceed with the diagnostic tests.

      The Diagnostics Status field indicates the progress of the diagnostic tests. The system displays boot messages, and displays the following startup messages:

      FS0:\> echo -off
      Oracle Enterprise UEFI Diagnostics
      Diagnostics tool found at drive FS0:
      UEFI Diagnostics x8_8A v1.2.1332
      Production Rel.
      Last Changed Rev: 1332
      Last Changed Date: 2019-03-14 11:40:28 -0700 (Thu, 14 March 2019)
      05:24:36 (LOCAL)

      Note -  The boot process can take several minutes, and might include an extra power cycle.

      Note -  To check the history of the test using ILOM Event logs, select ILOM Administration → Logs → Event → Filter → Custom Filter → Diags.
    5. To safely disrupt the diagnostic tests, click Stop Diagnostics.


      Caution  -  If there is an unexpected AC power cycle and a test is in progress, configure Diagnostics mode again starting from Step 1. Internal variables could be corrupted and setting a new mode or resetting the same mode fixes any potential issue.

  5. To finish the Diagnostics activities, select Disabled.