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Oracle® x86 Servers Diagnostics and Troubleshooting Guide

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Updated: January 2020

Health State Definitions

The following status descriptions reported by Oracle ILOM pertain to the health state of the system or components.

Health Status State
Not Available
Oracle ILOM is unable to provide a health status for this component.
Oracle ILOM might require Oracle Hardware Management Pack to be installed. For more information, refer to the Oracle Hardware Management documentation library at: http://www.oracle.com/goto/ohmp/docs
The system or component is in good working order.
Applies to the Prepare to Remove action state of a subcomponent. This status appears when the action property is set to Prepare to Remove and the physical subcomponent is not physically removed from the chassis.

Note -  Not all subsystems managed by Oracle ILOM support properties for service actions (Prepare to Remove or Return to Service).

Oracle ILOM presents informational warning messages to indicate that a minor problem has been detected on system. Despite any warning messages, the system is functioning as expected and the informational message can be safely ignored.
Oracle ILOM indicates a Degraded state for a parent component if one or more of its subcomponents are disabled. The parent component continues to participate in the operation of the system in a limited capacity.
Oracle ILOM presents a Disabled state when one of the following conditions occurs:
  • A fault was not detected on the component; however, Oracle ILOM has determined that the component should not participate in the operation of the system.

  • An end-user has manually disabled the component.

If a Disabled health state appears, view the Health Details property for the component.
Disabled (Service Required)
Oracle ILOM has detected a fault on the component and disabled it. A service action is required to enable the disabled component.
If a Disabled (Service Required) health state appears, view the Health Details property provided for the component.
Service Required
Oracle ILOM has detected a problem on the system that will require a service action to resolve the issue.
If this status appears at the system level, view the open problems detected on the system in the Oracle ILOM web interface or CLI.
If this status appears in the Open Problems table, refer to the URL provided in the table for further details.

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