When to Run the Tools
The following table lists the suggested order of troubleshooting procedures when you
have an issue with the server.
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1
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Gather initial service visit information.
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2
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Investigate any power-on problems.
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3
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Perform external visual inspection.
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4
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Perform internal visual inspection.
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5
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Look at the Oracle ILOM Summary Information page and the Open
Problems page in the web interface. Replace any failed
components.
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6
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Run HWdiag commands to test system components.
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7
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Run UEFIdiag to execute a quick diagnostic and detect problems on
all CPU, memory, disk drives, and I/O devices.
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8
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Run Oracle VTS to verify the connectivity and functionality of
most hardware controllers and devices.
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