Configuring Cache Settings

Hot Solutions, Top Questions and Best Bets lists are cached to enhance performance. By default, the cache clears the lists every 20 minutes. The cache time can be modified by performing the following steps:

  1. Open the ACC > Pages and Components > Components by Path section.

  2. Open the /atg/svc/repository/service/util/SolutionScoringCache component. Change the CacheTimeOut property to the new cache timeout level.

    Note: Decreasing the cache time will increase the number of times that the lists are repopulated, which may decrease performance. If you decrease the cache time, you must modify the SolutionScoringCacheLoader. For information on modifying the SolutionScoringCacheLoader, refer to Configuring Solutions for All Users.

  3. Once the cache levels have been modified, the cache must be refreshed or it will continue to display the earlier cached solution list. Select the Method tab and Invoke the flush() method of SolutionScoringCache to clear the cache and set the new cache levels.

  4. Save your settings.

 
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