For optimum performance levels when deploying the Hot Solutions, there must be at least three solutions that are visible to all levels of users. These solutions must be available to everyone, including anonymous users.

Once the solutions are available, the SolutionScoringCacheLoader will pre-cache solution scoring lists and refresh them so that the lists are available to all users in the Hot Topics window. The SolutionScoringCacheLoader runs every 25 minutes. By default, the SolutionScoringCache invalidates items every 30 minutes. If you decrease the SolutionScoringCache timeout, modify the SolutionScoringCacheLoader interval to reflect the changes made to the SolutionScoringCache.

  1. After modifying the SolutionsScoringCache, as outlined in Configuring Cache Settings, use the ACC to modify the /atg/svc/repository/service/util/
    SolutionScoringCacheLoader
    component.

  2. Modify the localeCodes attribute, which is a list of locales (languages or optionally language and country) for which lists should be cached.

  3. Modify the profileIds attribute, which is a list of profile ids that identify the types of users for which results will be cached. You only need to specify one profile for each unique security group.

    The SolutionScoringCache caches results based on the users profile group membership as determined by the user.profileGroupsSnapshot. You only need one profile listed for each unique profileGroupsSnapshot.

    For example, if all anonymous users are only granted the Everyone-External profile group, then you could define one anonymous user and reference that user in the profileIds. You could also cache results for partners, premier user types, etc.

    Note: If different branded sites have different security, then you will need to create a user for each branded site and grant the user the profile group (i.e. audience) for that branded site.

  4. If you have modified the SolutionScoringCache timeout value, change the schedule attribute to ensure that the refresh time is not longer than the timeout value.

  5. Save your settings.

 
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