The /atg/commerce/order/abandoned/AbandonedOrderTools
component stores the central configuration for the entire Abandoned Order Services module, including the definition of names for required properties, repository items, and abandonment states. The following table describes important properties you may want to configure.
Properties that store state names | Description | Default value |
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| The list of possible order states an order can be in to be considered for identification as abandoned or lost. | INCOMPLETE |
| The list of possible abandonment states that an order can be in to be considered for identification as reanimated. | ABANDONED,LOST |
| The abandonment state to assign to orders identified as abandoned. | ABANDONED |
| The abandonment state to assign to orders identified as reanimated. | REANIMATED |
| The abandonment state to assign to orders identified as converted. | CONVERTED |
| The abandonment state to assign to orders identified as lost. | LOST |
| The list of possible abandonment states that an order can be in to be considered reanimated. Used to identify reanimated orders that should be considered re-abandoned. | REANIMATED |
| The list of possible abandonment states that an order can be in to be considered lost. Used to determine if an order has already been identified as lost. | LOST |
Properties that store | Description | Default value |
| The name of the order item descriptor in the order repository. | Reference to |
| The name of the profile item descriptor in the profile repository. | Reference to |
| The name of the item descriptor in the order repository that holds abandonment information for an order. |
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| The name of the abandoned order item descriptor in the profile repository. |
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Properties that store | Description | Default value |
| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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| The name of the property in the |
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Messaging-related properties | Description | Default value |
| The component that sends abandonment-related JMS messages. |
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| The component that builds abandonment-related JMS messages. See Scenario Events and Actions in this chapter. |
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| boolean. True if an |
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| boolean. True if an |
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| boolean. True if an |
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| boolean. True if an |
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Other important properties | Description | Default value |
| boolean. True if orders identified as lost should be removed from the order repository. Orders must be in an |
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| boolean. True if the Lost orders are deleted if the |
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| The order repository in which to look for abandoned and lost orders. |
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| The |
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| The profile repository in which to edit users’ lists of abandoned orders. |
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