This procedure uses the basic troubleshooting steps described in Basic Troubleshooting Steps.
Use this procedure to troubleshoot hardware faults with the Oracle ILOM web interface and, if necessary, prepare the server for service.
Before You Begin
Obtain the latest version of the Sun Server X4-8 Product Notes.
Open a browser and direct it using the IP address of the server SP. Enter a user name (with administrator privileges) and password at the log-in screen. The Summary screen appears.
The Status section of the Summary screen provides information about the server subsystems, such as:
In the above example, the Status screen shows that the Memory subsystem requires service. This indicates that a hardware component within the subsystem is in a fault state.
The subsystem screen appears.
The above example shows the Memory subsystem screen and indicates that DIMM 8 on CPU 0 has an uncorrectable ECC fault.
The Open Problems screen provides detailed information, such as the time the event occurred, the component and subsystem name, and a description of the issue. It also includes a link to a KnowledgeBase article.
In this example, the hardware fault with DIMM 8 of CPU 0 requires local (physical) access to the server.
The Sun Server X4-8 Product Notes contains up-to-date information about the server, including hardware-related issues.