Deleting a Bill Line Item from the Write Off Request

Procedure

To delete a bill line item from the write off request:

  1. Search for the write off request in the Refund/Write Off Request screen.
  2. In the Search Results section, click the link in the Refund/Write Off Request Information column corresponding to the write off request whose bill line items you want to delete.
    The Write Off Request screen appears.
  3. In the Write Off Details zone, click the Broadcast (The Broadcast Icon) icon corresponding to the bill whose line items details you want to delete.
    The Bill Line Items zone appears.
  4. In the Bill Line Items zone, select the bill line items which you want to delete and click the Delete button available in the upper left corner of this zone.
    A message appears confirming whether you want to delete the bill line items from the write off request.
    Note: You can delete a bill line items from the write off request when the request is in the Draft status.
  5. Click OK.
    The selected bill line items gets deleted from the write off request.

Related Topics

For more information on... See...
Write Off Request screen Write Off Request
Write Off Request zone Write Off Request
How to search for a write off request Searching for a Refund or Write Off Request