Other configuration is done by setting properties of the knowledge base processor chain components in the ADC processor pipeline. The URL of the Oracle RightNow JavaScript client library is specified through the scriptUrl
property of the /atg/adc/KnowledgeBaseImportLibraryProcessor
component. By default, this property is configured as follows:
scriptUrl=//oracleatg.rightnowdemo.com/euf/rightnow/RightNow.Client.js
The path to the file containing Commerce References Store-specific JavaScript functions for displaying the knowledge base widget is specified through the scriptUrl
property of the /atg/adc/KnowledgeBaseImportJavaScriptProcessor
component. By default, this property is configured as follows:
scriptUrl=/javascript/rightnow.js
The configuration parameters for the knowledge base widget are set through properties of the /atg/adc/KnowledgeBaseProcessor
component. The properties file for this component in the Store.KnowledgeBase
module includes a list of these parameters and their settings. The properties file also includes comments describing each parameter.