Roles grant access permissions that let you control how internal users access different parts of the Oracle Commerce Cloud administration interface and the Agent Console. The following table describes the roles you can assign to an internal user.
Role | Description |
|---|---|
Administrator | Full access to the Commerce Cloud administration interface. |
CS Agent | Full access to the Agent Console except Manual Adjustments. (Available only if your subscription includes the Agent Console.) |
CS Agent Supervisor | Full access to the Agent Console. (Available only if your subscription includes the Agent Console.) |
Account Manager | Full access to the Accounts page. (This feature may not be enabled in your environment. See Configure Business Accounts for more information.) |
All Commerce Cloud | Full access to the administration interface except Access Control, Extensions, Extension Settings, Email Settings, and Web APIs. (Access to those settings is granted by the Administrator role.) This role is equivalent to the Business User role available in earlier releases. Profiles you created in earlier releases that include the Business User role are automatically updated to include the All Commerce Cloud role. |
Catalog | Full access to the Catalog page. You must also assign the Media role if the user will upload images for products, SKUs, and collections. |
Dashboard | Read access to the dashboard, which is the landing page for the administration interface that a user sees when they log into Commerce Cloud. All roles that control access to the administration interface let the user see the dashboard, but unless a profile is assigned the Administrator, All Commerce Cloud, or Dashboard roles, the user does not see the reports on the dashboard. A user who can see the reports section of the dashboard can only click through to view the full reports if their profile is assigned the Administrator, All Commerce Cloud, or Reporting roles. |
Design | Full access to the Design page. |
Marketing | Full access to the Marketing page. |
Media | Full access to the Media page. |
Preview | Access to the Preview button. |
Publishing | Full access to the Publishing page. |
Reporting | Full access to the Reports page. |
Search | Full access to the Search page |
Settings | Full access to all Settings pages except Access Control, Extensions, Extension Settings, Email Settings, and Web APIs. (Access to those settings is granted by the Administrator role.) |
Note that there are different roles available for account-based storefront customers. Refer to Configure Business Accounts for additional information.
