You can create contacts without associating them with an account by following the instructions described in the Work with account contacts section. This section describes how to associate existing contacts with an account.
Note: A sub account does not inherit its parent account’s contacts. You must add manually add contacts to a new sub account.
To associate a contact with an account:
On the Accounts page, click Accounts List and select the account to modify.
Click the Contacts tab.
From this screen you can create a new contact or associate an existing contact. When you add a contact to an account, Commerce Cloud sends an email to the contact’s address that contains a link for setting a new password. The password must conform to the password policy you set on the Shopper Settings page. For more information, see Configure Shopper Settings.
To create a new contact to associate with an account:
Select the New Contact button.
Enter the required fields, which include Last and First Name, and Email/Login ID.
Note: You cannot modify the email address once the contact has been saved.
Verify that the account displayed is the correct account.
Click the Active check box to activate the contact.
Note: Only active contacts can log into the store.
Click Save.
To associate an existing contact:
Select Add Contact button.
Select the contact from the table
You can search for a contact by entering the first name, last name or email address into the search field.
Click Add.
