Contacts are shoppers who perform various activities for the account. Each contact can be associated with multiple principal accounts and sub accounts, though in the case where a contact is associated with more than one account, you can assign a default account to each contact.
When working with multiple sites in a single Commerce Cloud instance, before a contact can access a site, the contact’s account must have an associated contract.
Contacts must be created by either a Commerce Cloud administrator or another contact who is a designated administrator. Contacts cannot register on your store themselves.
The list of an account’s contacts appears in the following places:
The My Account page seen by the account’s delegated administrators. Delegated administrators can add and manage accounts for the account from their My Account page on the storefront.
The Contacts pane in the Commerce Cloud administration interface. Only Commerce Cloud administrators can see and work with contacts here. Delegated administrators cannot access the Commerce Cloud administration interface.
This section includes the following topics:
