One default Administrator account is included with your Commerce Cloud instance, but you can add as many as you need. You can assign more than one role to each user account. For example, if your subscription includes the Agent Console, you could assign a user both the Business User role to access the administration interface and the CS Agent role to access the Agent Console.
Important: It is highly recommended for security reasons that you give each internal user the least amount of access he or she requires. For more information on secure practices, refer to Secure your Commerce Cloud logins.
Administrators do not assign login passwords to new user profiles. Once you create a new profile, the user must click the Can’t Sign In? link on the administration interface login page and enter the email address associated with their profile. Commerce Cloud sends a link to the email address that the user can click to reset their password. If the link has expired when the user clicks it, Commerce Cloud displays a page where the user can request a new link. The password must be at least eight characters long and contain at least one number, one uppercase letter, and one lowercase letter. It cannot contain the email address and cannot match any of the last four passwords.
In addition, the password is checked against a dictionary of weak passwords that Commerce Cloud maintains. If a user attempts to set a password that matches one of the entries in this dictionary, the password is rejected. The dictionary is the same one used for shopper passwords, as described in the Block weak passwords section of Extending Oracle Commerce Cloud. Note, however, that additional entries created using the updateRestrictedWords endpoint in the Admin API are applied only to shopper passwords, and not to passwords for internal users.
To create a new user profile:
Click the menu icon, then select Settings.
Select Access Control from the Settings list.
Click New User.
Enter the information that identifies the new user profile. See the table that follows this procedure for information about each field.
Click Save.
The following table describes the properties that identify an Commerce Cloud user profile. All properties are required.
Property | Description |
|---|---|
The user’s email address. This functions as the username during login, and is the address where the password link is sent. | |
User Roles | Assign one or more roles to the profile. See Understand roles for more information. |
First Name | The user’s first name. |
Last Name | The user’s last name. |
