When your environment is configured to use business accounts, a contact’s profile is shared across sites. However, before a contact can log into a site and make purchases, the contact’s account, must have an associated contract for each site. When you create a contract for an account, contacts can log into the site and make purchases using the product catalog and prices that have been assigned to their account. To enable a contact access to any site, the account must have a contract for the site.
Note that accounts can be associated with multiple contracts (one contract for each site), which allows you to have accounts that span multiple sites from a single Commerce Cloud instance.
The following account-based entities are shared across sites:
contacts
the contact’s roles
addresses
account properties, including name, location in hierarchy, status, description, classification, type, DUNS number, Tax Reference number, Unique Identification number, VAT reference number and the account logo
For information on working with business accounts, refer to the Configure Business Accounts section.
