Contents

Title and Copyright Information

About This Guide

1 Getting Started

• About This Software
• Browser Support
• Internet Protocol Version Support
• Web GUI Access with the Admin Security License
• Access the Web GUI with HTTPS
• Two-Factor Authentication
  • Enable Two-Factor Authentication
• Log On and Log Off
  • Log On to the Web GUI
  • Log Off the Web GUI
  • User and Administrator Access Rules
  • Simultaneous Logons
  • Change the Log On Password
  • Radius Server Roles and Access Privileges
• Update the Configuration Schema
• Web GUI Tools
  • Shortcut Keys for the Web GUI
  • Web GUI Tabs — Display and Operation
  • Search
  • Help
  • Customize the Page Display
  • Discard Changes

2 Home Tab Dashboard Operations

• Add a Dashboard Widget
  • Configure Data Sampling Settings for a Dashboard Widget
• View a Dashboard Widget in Full-Screen Mode
• View Any Widget in Full-Screen Mode

3 Configuration Tab

• Configuration States and Behavior
• Configuration from the Web GUI
  • Configuration Error Messages
  • Configuration Deletion Methods
  • Configuration Copying Methods
  • Configuration Editing Methods
• Basic Mode Configuration
  • Basic Mode Configuration Tools
  • Basic Mode Configuration Buttons and Dialogs
  • Device Icons Toolbar
  • Device Icon Connection Matrix
  • Network Configuration Using the Workspace Icons
    • Add a PBX
    • Add a Trunk
    • Add a One-Way Local Routing Policy
    • Add a Two-Way Local Routing Policy
    • Configure Advanced Local Routing Policy
    • Configure LDAP
    • Time Division Multiplexing
      • Time Division Multiplexing Configuration
      • Configure TDM
      • Configure Outbound Local Policy with TDM Backup
      • Configure Bidirectional Local Policy with TDM Backup
      • Configure Outbound TDM Local Policy - Basic
      • Configure Bidirectional TDM Local Policy
  • Wizards Button
    • Set Boot Parameters Wizard
      • Configurable Boot Loader Flags
    • Set Entitlements Wizard
    • Set Initial Configuration Wizard
      • Configure the System
      • Reconfigure the System
    • Set License Wizard
    • Set Logon Banner Wizard
    • Set Time Zone Wizard
    • Upgrade Software Wizard
  • Settings Button
    • Configure Logging Settings
    • Simple Network Management Protocol
    • Logging Settings
    • Configure SNMP Settings
    • SIP Settings
    • Configure SIP Settings
    • Denial of Service Protection
    • Configure Denial of Service Settings
    • Communication Monitoring Probe Settings
    • Configure Communication Monitoring Probe Settings
    • High Availability Settings
    • High Availability on the Acme Packet 1100
    • Configure High Availability
    • Configure the Acme Packet 1100 Primary for HA
    • Configure the Acme Packet 1100 Secondary for HA
    • Packet Capture Settings
    • Configure Packet Capture Settings
    • Remote Site Survivability
    • Configure Remote Site Survivability
  • Network Button
    • Host Routes
    • Add a Host Route
    • Network Interface Configuration
    • Add a Network Interface
  • Security Button
  • Management Button
    • Configure Call Accounting
    • Configure SNMP Community
    • Configure an SNMP Trap Receiver
    • Web Server Configuration
    • Configure a Web Server
  • Other Button
    • Configure Media Profile
    • Configure Translation Rules
    • Configure SIP Features
    • SIP Manipulations
      • SIP Manipulations Configuration
      • SIP Manipulations Rules Attributes and Values Reference
      • Configure SIP Manipulations
      • Configure Header Rule
      • Configure MIME Rule
      • Configure MIME ISUP Rule
      • Configure MIME SDP Rule
    • Add an SPL
• Expert Mode Configuration
  • Expert Mode Configuration tools
    • Function Buttons
  • Media Manager Configuration
    • Codec Policy Configuration
    • Add a Codec Policy
    • Configure DNS ALG Constraints
    • Configure DNS
    • Configure Media Manager
      • Generate an RTCP Receiver Report
    • Configure Media Policy
    • Configure a Realm
    • Configure a Steering Pool
  • Security Configuration
    • Audit Logs
      • Secure FTP Push Configuration
      • Configure Secure FTP Push with Public Key Authentication
      • Configure Audit Logging
    • Configure Login Timeouts
    • TACACS+ Authentication
      • Add TACACS+ Authentication and Servers
    • Security Settings
    • Certificate Configuration Process
      • Create a Certificate Record
      • Generate a Certificate Request
      • Import a Certificate
    • SDES Configuration for a Media Stream
      • TLS Profile Configuration
    • Configure an SPL Plugin
  • Session Router Configuration
    • Configure Access Control
      • Dynamic ACL for the HTTP-ALG
    • Accounting Configuration
      • Configure Call Accounting
      • Configure RADIUS Call Accounting
    • Configure H.323 Global Settings
    • Session Manager Mapping
      • Map a Session Manager to a Session Border Controller
    • Configure IWF
    • Configure LDAP
    • Configure Local Policy
    • Add a Local Response Map
    • Configure Local Routing
    • Configure a Session Agent
    • SIP hold-refer-reinvite
    • Enable hold-refer-reinvite
    • Configure a Session Group
    • Configure Session Recording Group
    • Configure Advanced Logging
    • Disable Advanced Logging
    • Configure Advanced Logging
    • Configure SIP
      • Configure Pooled Transcoding
    • Configure SIP-feature
    • Configure SIP Interface
    • Configure SIP Manipulation
    • Configure MIME ISUP Rule
    • Configure MIME SDP Rule
    • Configure Header Rule
    • Configure MIME Rule
    • Configure SIP Monitoring
    • Surrogate Registration
      • Configure Surrogate Registration
    • Remote Site Survivability Configuration
      • Configure Remote Site Survivability
    • Configure Translation Rules
  • System Configuration
    • Telephony Fraud Protection
      • Telephony Fraud Protection Target Matching Rules
      • Telephony Fraud Protection File Activation
      • Telephony Fraud Protection File Management
      • Telephony Fraud Protection Data Types and Formats
      • Create a Telephony Fraud Protection File
      • Upload a Telephony Fraud Protection File
      • Configure Telephony Fraud Protection
      • Activate a New Telephony Fraud Protection File
      • Edit a Telephony Fraud Protection File
    • Configure a Host Route
    • Configure the Network Interface
    • Configure NTP
    • Configure the Physical Interface
    • High Availability
      • Configure the Acme Packet 1100 for HA
      • Configure Redundancy
    • SNMP Trap Receiver
      • Configure an SNMP Trap Receiver
    • SNMP Community
      • Configure SNMP Community
    • Configure system-config
    • Time Division Multiplexing
      • Time Division Multiplexing Configuration
    • Web Server Configuration
      • Configure a Web Server

4 Monitor and Trace Tab

• Configure SIP Monitoring
• Sessions Report
  • Display a Sessions Report
  • Ladder Diagram
  • Display a Ladder Diagram
  • Session Summary
  • Display a Session Summary
  • SIP Message Details
  • SIPREC Call Data
  • Hairpin Call Data
  • SIP Monitor and Trace Ingress Egress Messages
  • Display SIP Message Details
  • QoS Statistics
  • Display QoS Statistics
• Registrations Report
  • Display a Registrations Report
• Subscriptions Report
  • Display a Subscriptions Report
• Notable Events Report
  • Display a Notable Events Report
• Search for a Report Record
• Exporting Information to a Text File
  • Export Report Information to a Text File

5 Widgets Tab

• Types of Widgets
  • Telephony Fraud Protection Widgets
  • License Widget
• Add a Widget to Favorites

6 System Tab

• File Management
  • Manage Files
  • Group By Field
  • Upload a File
  • Download a File
  • Delete a File
  • Back up a File
  • Restore a File
• Force an HA Switch Over
• System Reboot
• Obtain Support Information
• Upgrade Software