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  • Title and Copyright Information
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  • 1 Introduction
    • Overview of CX Sales Mobile
    • Overview of CX Sales Mobile Setup
    • What are the system requirements for Oracle CX Sales Mobile?
    • What's the default language for CX Sales Mobile?
    • How do users get CX Sales Mobile upgrades?
    • Which mobile devices are supported?
  • 2 Install
    • Simplified CX Sales Mobile App Deployment
    • Use Mobile Device Management Software to Install CX Sales Mobile
    • Implementation Considerations
  • 3 Get Started
    • Get Started with Your Mobile Implementation
    • How CX Sales Mobile Continues to Work Offline
    • Configure the Offline Settings
    • Define the Default Email Client to Use with CX Sales Mobile
    • How do I enable salespeople to stay signed in to the CX Sales Mobile app?
    • Enable or Disable Features Using Profile Options
    • Implement Sales Assistant for CX Sales Mobile
    • Enable Notifications for Sales Objects in CX Sales Mobile
  • 4 Configure Search
    • Set Default Saved Searches for Mobile App Users
    • Use Saved Searches as Custom Filters and Sort Options in Pickers
    • Use Saved Searches as Filters for Dynamic Choice Lists
    • Enable Salespeople to View Saved Search Results on a Map
    • Enable the App to Retain a User's Last Used Saved Search for Dynamic Choice List Pickers
  • 5 Reports and Visualizations
    • Use Oracle BI to Track CX Sales Mobile Usage Across Your Organization
    • Configure Visualizations for CX Sales Mobile
    • Enable Visualizations That Drill Down to OTBI Reports
    • Display Visualizations from Saved Searches in Home Page Cards and the Reports List
    • Ensure Users with Custom Roles See Visualizations
  • 6 Additional Configurations
    • Configure Business Card Scan
    • How do I set up the "What's Around Me?" maps feature?
    • Capture Emails Sent from CX Sales Mobile Using Microsoft Exchange Integration
    • Enable Sales Recommendations for CX Sales Mobile
    • Tips for Using Meeting Recommendations
    • Enable or Disable Confirmation Messages Globally, by Region, and by Role
    • Embed Links to Custom Apps in the Main Menu
    • Embed Links That Open a Web App or Another Mobile App
    • Track Leads and Opportunities Using the Business Unit Field and Define Page Layouts by Business Unit
    • Find Items More Easily with Filtered DCLs
    • Configure the App for Partner Relationship Management
    • Enable Quotes for CX Sales Mobile
    • Enable Price Books for Opportunities
    • Prevent Users from Copying Data from CX Sales Mobile
    • Disable App Screen Recording or Taking Screenshots of the App
    • Restrict Access to Managed Mobile Devices Only
    • Act on REST and Object Function-Based Custom Smart Actions in Mobile
    • Use URL Patterns That Open Leads and Opportunities Within CX Sales Mobile
    • Override the Device Language for the CX Sales Mobile App
  • 7 Extend CX Sales Mobile
    • Configure and Extend CX Sales Mobile
    • Can I create a custom field for CX Sales Mobile?
    • Configure the App Using the Configuration Tool
    • Configure the List Page Layout
    • Configure the Summary Page Layout
    • Configure the Edit Page Layout
    • Remove Address Actions on the Account and Contact Page Layouts
    • Configure the Picker Layout
    • Configure the Global Search Layout
    • Configure Child Object Page Layouts
    • Configure Separate Create and Edit Pages for CX Sales Mobile
    • Configure the Home Page
    • Personalize the Home and Reports Pages for End Users
    • Migrate Home Page Cards from Test to Production
    • Configure the Reports Page Layouts
    • Use Your Many-to-Many Relationship Setup When You Create Page Layouts
    • Add Dynamic Choice List Fields for Territories and Languages
    • Rename Child Objects and Strings in the App
    • Create Criteria for Page Layouts
    • Add Criteria to Actions in List and Summary Page Layouts
    • Configure the App with Custom Scripts
      • Library of System Functions for Custom Scripts
  • 8 Test Your Configurations or Extensions
  • 9 End-User Tasks
    • Get Started with CX Sales Mobile
    • End-User FAQs
      • What note apps can I use with CX Sales Mobile?
      • Can I scan a business card to create a contact or lead?
      • Can I scan a barcode to view an asset or create an asset record?
      • Why can't the bar code scanner find an asset?
      • How can I log a call report?
      • How can I view my call reports?
      • Why has the note I created become a PDF attachment?
      • What type of files can I attach to a record?
      • How can I use Sales Assistant to help me with my sales-related activities?
      • What records do you see when you use the org filter?
      • When does a message appear to confirm that you've created a record?
    • Offline Usage
      • Can I use CX Sales Mobile when I am not connected to Wi-Fi and I haven't got a cell phone signal?
      • What data can I see in the offline mode?
      • How can I synchronize my offline data?
      • What happens if there's an issue when your offline updates synchronize with the CX Sales web app?