Viewing the Log of a Payment Creation or Transfer Request

Procedure

To view the log of a payment creation or transfer request:

  1. Search for the payment creation or transfer request in the Payment Request screen.
  2. In the Search Results section, click the link in the Payment Request Information column corresponding to the payment creation or transfer request whose log you want to view.

    The Payment Request screen appears. It consists of the following tabs:

    • Main - This tab contains the following two zones:

      • Payment Request - Displays the details of the payment creation or transfer request.

      • Payment Distribution - Lists the payment distribution records of the payment creation or transfer request.

    • Log - This tab lists the complete trail of actions performed on the payment creation or transfer request.

  3. Click the Log tab.

    The Payment Request Log zone in the Log tab contains the following columns:

    Column Name Column Description
    Date/Time Displays the date and time when the action was performed on the payment creation or transfer request.
    Details Displays the details about the action performed on the payment creation or transfer request.
    User Indicates the user who has performed the action on the payment creation or transfer request.
    Log Type Indicates the type of log.
    Related Object Indicates the object or entity which is generated when the action is performed on the payment creation or transfer request.
    Status Reason Indicates the reason why the payment creation or transfer request was rejected.
    Note: You can manually add a log entry for the payment creation or transfer request by clicking the Add Log Entry link in the upper right corner of the Payment Request Log zone.

Related Topics

For more information on... See...
How to search for a payment request Searching for a Payment Request
How to add a log entry for a payment request Adding a Log Entry for a Payment Creation or Transfer Request