Rejecting a Payment Creation or Transfer Request

Prerequisites

To reject a payment creation or transfer request, you should have:

  • Rejection reasons defined in the application

Note:

While rejecting a payment creation or transfer request, you need to specify the reason why you want to reject the payment creation or transfer request. If you are rejecting a payment creation request, you can select the appropriate rejection reason when you have defined the reasons for the Rejected status of the C1-PaymentRequest business object in the Status Reason screen. However, if you are rejecting a payment transfer request, you can select the appropriate rejection reason when you have defined the reasons for the Rejected status of the C1-PaymentTransferRequest business object in the Status Reason screen.

The system will not allow you to approve or reject a payment creation or transfer request submitted by you.

Procedure

To reject a payment creation or transfer request:

  1. Do either of the following:
    If you want to...Then...
    Reject a payment creation or transfer request through the Payment Request screen

    1. Search for the payment creation or transfer request in the Payment Request screen.

    2. In the Search Results section, click the link in the Payment Request Information column corresponding to the payment creation or transfer request which you want to review.
    Reject a payment creation or transfer request from the To Do List screen

    1. Click the Menu link in the Application toolbar.

      A list appears.

    2. From the Main menu, select To Do and then click To Do List.

      The To Do Type for User Search window appears.

    3. Enter C1-PAYRQ in the To Do Type field.

    4. Click the Search button corresponding to the To Do Type field.

      The To Do List screen appears.

    5. Select the Open option from the Filter by list to view all unassigned To Dos.

    6. Click the link in the Message column corresponding to the To Do of the payment creation or transfer request that you want to review.
    The Payment Request screen appears.
  2. Review the payment creation or transfer request details.
  3. If required, you can review the payment segment amount of each payment by clicking the Detail button in the Detail column corresponding to the payment in the Payment Distribution zone.
  4. Click the Reject button in the Payment Request zone.

    The Status Reason window appears. It contains following fields:

    Field Name Field Description Mandatory (Yes or No)
    Status Reason Used to indicate the reason why you want to reject the payment creation or transfer request. Yes
    Note: The Reject button appears when:

    • The payment creation or transfer request is in the Approval In Progress status.

    • A user with the approval To Do role is reviewing the payment creation or transfer request.

  5. Select the rejection reason from the Status Reason list.
  6. Click Save.
    If the approver rejects a payment creation request, the payment event, payments, payment segments, and payment tender which are created through the payment creation request are deleted. However, if the approver rejects a payment transfer request, the new payments which are created through the payment transfer request are deleted. In addition, the status of the payment creation or transfer request is changed to Rejected.

Related Topics

For more information on... See...
How to search for a payment request Searching for a Payment Request
Payment Request screen Payment Request (Used for Viewing)
Payment Request zone Payment Request