Module Name | Required for | Contains |
DafEAR.Admin
| Search | DafEar.base DAS_UI
|
Service.Knowledge
| Knowledge | Service.Ticketing
|
Service.Agent
| Knowledge Self Service | Service.common-ui Service.common-pub Ticketing.internalUsers WebUI Service.Response.InternalUsers Service.Response Service.personalization-minimal ATF.base
|
Service.Admin
| Knowledge Self Service | Service.Branding Service.common-pub Service.Ticketing ARF.base
|
Service.SelfService
| Self Service | Service.Branding Service.SelfService.extensions Service.personalization-minimal WebUI
|
Service.Topic
| Knowledge Self Service | Service.common
|
Service.KnowledgeDataWarehouse
| Reporting | Service.common-pub ARF.DW.base ARF.DW.InternalUsers
|
Service.SelfServiceDataWarehouse
| Reporting | ARF.DW.base Service.common SearchAdmin.datawarehouse Service.SelfService
|
Service.Answers
| Answers | Service.Knowledge Serivce.Answers-Admin
|
Service.CRMIntegration
| CRM Integration | Service.Agent Service.Ticketing DPS.WebServices
|
DCS-Knowledge
| | Service.Knowledge Service.Agent.DCS-extensions
|
DCS-SelfService
| | Service.SelfService Service.SelfService.DCS-extensions
|
DCS-Ticketing
| | Service.Ticketing Service.Agent.DCS-extensions
|
Service.KnowledgeOnly
| Knowledge Only | Service.Knowledge Service.KnowledgeOnly-Admin
|
Service.Ticketing
| Knowledge Self Service | Service.Agent Service.Agent.extensions
|
Service.Common
| Knowledge Self Service | DSS CAF Service.Ticketing DAF.Search.Routing DAF.Search.Topics
|
Service.Common-pub
| Knowledge Self Service | Service.common BIZUI PubPortlet Service.Ticketing.UI Service.Agent
|
SearchAdmin.AdminUI
| Knowledge Self Service | SearchAdmin.common SearchAdmin.customizations BIZUI WebUI
|
DAF.Search.Base.SearchUI
| Knowledge Self Service | DAS_UI
|