Tickets Tab Panel/Item | Direct Access Right | Description |
Tickets Tab |
| Allowed to access tickets tab |
Ticket Search |
| Allowed to access ticket search panel in Tickets |
Search Results |
| Allowed to access ticket search results panel in Tickets |
Customer Information |
| Allowed to access ticket customer info panel in Tickets |
Ticket Summary |
| Allowed to access ticket summary panel in Tickets |
Ticket Activity |
| Allowed to access ticket history panel in Tickets |
