Service Administration User Interface Option | Option Type | UI Field Name |
---|---|---|
| Segment | Allow Contact Us |
| Segment | Use CSS |
| Segment | External CSS URL [if ServiceEscalationCSSUseExternal is set to External] |
| Segment | CSS field [if ServiceEscalationCSSUseExternal is set to Internal] |
| Segment | Service escalation method |
| Segment | Service escalation email address [if escalation method is email] |
| Segment | Pre-fill profile fields |
| Segment | Show Additional Info to User |
| Segment | Show Escalation Terms |
| Segment | Show Problem Category |