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SPARC T5-1B Server Module Service Manual

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Updated: February 2019

Diagnostics Process

Depending on the fault, you might need to perform all of the steps or just some of them. You also might have to run diagnostic software that needs to be installed or enabled.

image:Diagram that shows the process of diagnosing a fault.

This table provides descriptions of the troubleshooting actions that you should take to identify a faulty component, along with links to topics with additional information on each diagnostic action.

Note - The diagnostic tools you use, and the order in which you use them, depend on the nature of the problem you are troubleshooting.
Diagnostic Action
Possible Outcome
Confirm that the Power OK LED is illuminated.
If these LEDs are not illuminated, check the power source and power connections to the modular system.
Check the server for detected faults.
Use these tools to check for faults:
  • Service Action Required LED.

  • fmadm faulty from the Oracle Solaris prompt or through the Oracle ILOM fault management shell.

  • show faulty from the Oracle ILOM. prompt or through the Open Problems BUI

  • Datacenter management tools, such as Oracle Enterprise Manager Ops Center.

Check the log files for fault information.
If system messages indicate a faulty component, replace it.
Run Oracle VTS software.
To run Oracle VTS, the server must be running the Oracle Solaris OS.
  • If Oracle VTS reports a faulty component, replace it.

  • If Oracle VTS does not report a faulty component, run POST.

  • Refer to the Oracle VTS software documentation.

  • Configuring POST

  • Contact technical support if the problem persists.

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