Refund Details
The Refund Details zone lists the payment events, payments, and credit bill line items (such as bill segments and adjustments) that you have added to the refund request. This zone contains the following columns:
| Column Name | Column Description |
|---|---|
| Entity ID | Displays the entity ID. |
| Entity Type | Indicates whether the entity is a payment event, payment, bill, bill segment, or an adjustment. |
| Currency | Indicates the currency in which the entity was created. |
| Entity Amount | Displays the entity amount. |
| Refund Amount | Displays the amount that must be refunded. Note: By default,
the amount which is eligible for refund appears in this column. You
can edit the amount, if required. However, you cannot specify the
amount greater than the eligible amount.
|
| Contract Information | Displays additional information about the contract against
which the bill segment or adjustment is created or against which the
payment is matched. In addition, this column has a context menu which
helps in navigating to other screens in the application. Note: It has
a link. On clicking the link, the Contract screen
appears where you can view the details of the respective contract.
|
| Adjustment Type | Indicates the adjustment type using which the refund adjustment
must be created. Note: By default, the adjustment type specified in
the refund request type appears in this column. You can change the
adjustment type, if required, by editing the refund request.
|
| Adjustment Information | Displays information about the refund adjustment. Note:
It has a link. On clicking the link, the Adjustment screen appears where you can view the details of the respective adjustment. The data appears in this column when the status of the refund request is Processed. The information string appears when an algorithm of the C1-ADI-INFO algorithm type is attached to the Adjustment Information system event in the Algorithms tab of the Installation Options - Framework screen. |
Note: On clicking the Broadcast (
) icon corresponding to the entity
type as Bill, the Bill Line Items zone appears with the details of the respective bill.
) icon corresponding to the entity
type as Bill, the Bill Line Items zone appears with the details of the respective bill.In addition to above columns, this screen contains following buttons:
| Button Name | Button Description |
|---|---|
| Edit | Used to edit the details of bill line items. |
| Delete | Used to delete the bill line items. |