Editing the Refund Details

Prerequisites

To edit the refund details, you should have:

  • Adjustment types with A/P request type defined in the application

Procedure

To edit the refund details:

  1. Search for the refund request in the Refund/Write Off Request screen.
  2. In the Search Results section, click the link in the Refund/Write Off Request Information column corresponding to the refund request whose bill line item details you want to edit.
    The Refund Request screen appears. You can edit the bill line items by either of the following ways:
    If... Then
    Select the bill whose details you want to edit in the Refund Details zone and click the Edit button available in the upper left corner of this zone. The Edit Request Details screen appears.
    In the Refund Details zone, click the Broadcast (The Broadcast Icon) icon corresponding to the bill whose line items details you want to edit. The Bill Line Items zone appears.
    Note: This zone appears when the Entity Type is Bill.
    1. Select the bill line item whose details you want to edit in the Bill Line Items zone and click the Edit button available in the upper left corner of this zone.

      The Edit Request Details screen appears.
    Note: A bill line item from the refund request can be edited when the refund request is in the Draft status.

    The Edit Request Details screen contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Request ID Displays the refund request ID. Not applicable
    Account Information Displays additional information about the account. Not applicable
    Adjustment Type Indicates the adjustment type of the refund request type.

    You can search for an adjustment type by clicking the Search(The Search Icon) icon corresponding to the field.

    		 No

    In addition to these fields, this screen contains following columns:

    Column Name Column Description
    Entity Type Indicates the entity type. The valid values are

    • Adjustments

    • Bill

    • Bill Segment

    • Payment Event

    • Payment
    Entity ID Displays the entity ID.
    Entity Amount Displays the entity amount.
    Currency Displays the currency in which the entity was created.
    Request Amount Displays the amount that must be refunded.
    Adjustment Type Indicates the adjustment type using which the refund adjustment must be created.
    Note:

    You can search for an account by clicking the Search(The Search Icon) icon corresponding to the field.
    Bill ID Displays the bill ID.
    In addition to the above columns, the screen has following button:
    Button Name Button Description
    Override Used to override an adjustment type of the refund request.
    Note:

    In the Bill Line Items zone, click the Broadcast (The Broadcast Icon) icon corresponding to the bill line item which you want to delete

    Pagination is used to display limited number of records in the Search Results section. By default, 10 records are displayed in the Search Results section. You can change the number of records displayed per page, if required. You can use the navigation buttons, such as First (The First Page Button), Previous (The Previous Page Button), Next (The Next Page Button), and Last (The Last Page Button) to navigate between pages. You can also select the page to which you want to navigate from the Go To list.

    The values appear in the Page Limit list when you define values for the PAGE_​NUMBER lookup field.

  3. Modify the details of the bill line items.
  4. Click Save.
    The changes made to the refund bill line items are saved.

Related Topics

For more information on... See...
Refund Request screen Refund Request
Refund Request zone Refund Request
How to search for a refund request Searching for a Refund or Write Off Request