Deleting a Bill Line Item from the Refund Request

Procedure

To delete a bill line item from the refund request:

  1. Search for the refund request in the Refund/Write Off Request screen.
  2. In the Search Results section, click the link in the Refund/Write Off Request Information column corresponding to the refund request whose bill line items you want to delete.
    The Refund Request screen appears.
  3. In the Refund Details zone, click the Broadcast (The Broadcast Icon) icon corresponding to the bill whose line items details you want to delete.
    The Bill Line Items zone appears.
  4. In the Bill Line Items zone, select the bill line items which you want to delete and click the Delete button available in the upper left corner of this zone.
    A message appears confirming whether you want to delete the bill line items from the refund request.
    Note:

    You can delete a bill line item from the refund request when the request is in the Draft status.

  5. Click OK.
    The selected bill line items gets deleted from the refund request.

Related Topics

For more information on... See...
Refund Request screen Refund Request
Refund Request zone Refund Request
How to search for a refund request Searching for a Refund or Write Off Request