Deleting a Refund Request

Procedure

To delete a refund request:

  1. Search for the refund request in the Refund/Write Off Request screen.
  2. In the Search Results section, click the link in the Refund/Write Off Request Information column corresponding to the refund request that you want to delete.
    The Refund Request screen appears.
  3. Click the Delete button in the Refund Request zone.
    A message appears confirming whether you want to delete the refund request.
    Note: The Delete button appears when the refund request is in the Draft status.
  4. Click OK.
    The refund request is deleted.

Related Topics

For more information on... See...
How to search for a refund request Searching for a Refund or Write Off Request
Refund Request screen Refund Request
Refund Request zone Refund Request