Defining a Deal

Prerequisites

To define a deal, you should have:

  • Entities (i.e. customers, accounts, and prospects) defined in the application

  • Deal identifiers defined in the application

  • Deal types defined in the application

  • Currencies defined in the application

  • Values defined for Review Frequency, Deal Frequency, and Usage Period in the REVIEW_​FREQUENCY_​FLG, FREQUENCY_​FLG, and USAGE_​PRIOD_​FLG lookup fields respectively

  • Products defined in the application

  • Characteristic types defined in the application (where the characteristic entity is set to Deal)

Procedure

To define a deal:

  1. Click the Menu link in the Application toolbar.
    A list appears.
  2. From the Main menu, select Deal Pricing Management and then click Deal Dashboard.
    The Deal Dashboard screen appears.
  3. In the Deal Dashboard screen, click the Create Deal button.

    The Deal Information - Deal page appears. It contains the following zones:

    • Search Entity

    • Deal

      Note: By default, the Deal zone does not appear in the Deal Information - Deal page. It appears when you click the Broadcast (The Broadcast Icon) icon corresponding to an entity (i.e. customer, account, or prospect) in the Search Results section of the Search Entity zone.
  4. Search for the entity (i.e. customer, account, or prospect person) in the Search Entity zone for which you want to define a deal.
  5. Click the Broadcast (The Broadcast Icon) icon corresponding to the entity (i.e. customer, account, or prospect) in the Search Results section for which you want to define a deal.

    The Deal zone appears. It contains the following sections:

    • Main - Used to specify basic details about the deal.

    • Product - Used to associate reference products which you want the accounts of the deal entity to be enrolled.

    • Characteristics - Used to define the characteristics for the deal.

    The Main section contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Deal Entity Information Displays information about the entity (i.e. the customer, account, or prospect person) for which you want to define a deal. Not applicable
    Deal ID Displays the deal ID.
    Note: The deal ID is generated automatically when you click the Save button in the Deal zone.
    		 Not applicable
    Contracted Deal Used to indicate that the change in the price item pricing from the price list does not affect the price item pricing offered in the deal created for an existing customer, account, or prospect. No
    Copy Template Used to indicate the deal template which you want to use for creating the deal.
    Note: The Search (The Search Icon) icon appears corresponding to the Copy Template field. On clicking the Search icon, the Copy From window appears where you can select the respective details from the template.
    		 No
    Deal Entity Indicates the entity (i.e. the customer, account, or prospect person) for which you want to create a deal. The valid values are:

    • Account

    • Customer

    • Prospect

    Note:

    This field cannot be edited.

    The list includes only those values which are present in the DEAL_​ENTITY_​TYPE_​FLG lookup field.

    		 Not applicable
    Status Indicates the current status of the deal.
    Note:

    This field cannot be edited.

    The value of this field is automatically populated when you enter all the details for creating a deal and press the Save button.

    The list includes only those values which are present in the DEAL_​STATUS lookup field.

    		 Not applicable
    Customer Segment Indicates the business component to which the entity (i.e. the customer, account, or prospect person) belongs.
    Note:

    This field cannot be edited.

    The value of this field is set to the value that is specified in the Person screen.

    The list includes only those values which are present in the CUST_​SEG_​FLG lookup field.

    		 Not applicable
    Customer Tier Indicates the customer tier of the customer segment to which the entity (i.e. the customer, account, or prospect person) belongs.
    Note:

    This field cannot be edited.

    The value of this field is set to the value that is specified in the Person screen.

    The list includes only those values which are present in the CUST_​TIER_​FLG lookup field.

    		 Not applicable
    Access Group Indicates the user group who can view and edit the details of the entity (i.e. the customer, account, or prospect person).
    Note: The value of this field is set to the value that is specified in the Person screen.
    		 Not applicable
    Division Indicates the division with which the entity (i.e. the customer, account, or prospect person) is associated.
    Note:

    This field cannot be edited.

    The value of this field is set to the value that is specified in the Person screen.

    		 Not applicable
    Deal Identifier Used to specify the primary identifier using which you want to create a deal for the entity in the system.
    Note:

    You should ensure that every deal has a unique deal identifier.

    An error message appears when you save a deal with a deal identifier which is already used for creating a deal.

    		 Yes
    Deal Type Used to indicate the deal type using which you want to create a deal in the system.
    Note:

    The Search (The Search Icon) icon appears corresponding to the Deal Type field. On clicking the Search icon, the Deal Type Search window appears.

    On specifying the deal type, the description of the deal type appears corresponding to the Deal Type field.

    The Deal Type Search window lists only those deal types having the Division, Customer Segment, and Customer Tier combination which best fits with the Division, Customer Segment, and Customer Tier combination as specified in the Person screen of the entity (i.e. the customer, account, or prospect person).

    		 Yes
    Deal Currency Used to specify the currency in which you want to calculate the deal level, division level, and the product level financial summary and profitability of the deal.
    Note: The list includes only those currencies which are already defined in the system.
    		 Yes
    Simulation Type Used to indicate the level at which you want to analyze the cost, revenue, and profitability of the deal. The valid values are:

    • Account - Used to indicate that you want to analyze the cost, revenue, and profitability at the account level.

    • Customer - Used to indicate that you want to analyze the cost, revenue, and profitability at the customer level.

    • Deal - Used to indicate that you want to analyze the cost, revenue, and profitability at the deal level.

    		 Yes
    Accounts to Include in Simulation Used to indicate the accounts that you want to consider for analyzing the cost, revenue, and profitability of the deal. The valid values are:

    • Accounts of this Customer - Used to indicate that you want to consider only the accounts (including the existing and prospect accounts) of the customer in the deal.

    • All Accounts in the Hierarchy - Used to indicate that you want to consider all the accounts of the customer, its child persons, and the child persons' accounts in the deal.

    • Only Prospect Accounts of this Customer - Used to indicate that you want to consider only the prospect accounts of the customer in the deal.

    Note:

    This option appears only when the Deal Entity is set to Customer and the Simulation Type is set to Customer.

    If you do not specify a value in the Accounts to Include in Simulation field, the system, by default, sets its value to All Accounts in the Hierarchy.

    		 No
    Start Date Used to specify the date from when the deal is effective for the entity (i.e. the customer, account, or prospect person).
    Note: This date is also used as the Effective Start Date for the proposed price list assignment, price assignment and Start Date for proposed product enrollment.
    		 Yes
    Price Selection Date Used to specify the date from when the price lists, pricing assignments, and product enrollments are effective for simulation. Yes
    End Date Used to specify the date till when the deal is effective for the entity (i.e. the customer, account, or prospect person). No
    Review Frequency Used to indicate the timely monitoring of the deal usage as per the commitments made by the customer.
    Note: The list includes only those values which are present in the REVIEW_​FREQUENCY_​FLG lookup field.
    		 No
    Deal Frequency Used to indicate the duration for which you want to simulate the deal for calculating the financial summary and profitability of the deal.
    Note: The list includes only those values which are present in the FREQUENCY_​FLG lookup field.
    		 Yes
    Usage Period Used to indicate the period for which you want to aggregate the deal data to determine the scope of the deal.
    Note: The list includes only those values which are present in the USAGE_​PERIOD_​FLG lookup field.
    		 Yes
    Deal Description Used to specify the description for the deal. Yes
    Deal Version Description Used to specify the description for the deal version. Yes (conditional)
    Note: This field is required while creating a deal version.
    Skip Reference Used to indicate whether you want to use a deal which is already created in the system as a reference for copying the pricing and commitments while creating a deal for the existing customer, account, or prospect person..
    Note:

    If you select the check box corresponding to the Skip Reference field and click Save, the system will direct you to the Deal Information - Pricing/Commitments page in the Pending Simulation status to define the price list assignments, price assignments, and product enrollments for the deal.

    If you do not select the check box corresponding to the Skip Reference field and click Save, the system will direct you to the Deal Information - Reference page in the Draft status to select reference whose price item pricing, price list assignments, and product enrollments you want to use for the deal

    		 No
    Skip Questionnaire Used to indicate whether you want to derive reference customers and deals during a deal creation using a questionnaire.
    Note: If a questionnaire template is not specified in the respective deal type or if the questionnaire template is not effective on the deal start date or if the Skip Questionnaire option is selected during the deal creation, the system derives the reference customers for the deal using the division, customer segment, and customer tier combination.
    		 No

    In addition, the Deal zone contains the following buttons:

    Button Name Button Description
    Save as Template Used to save the deal as a template for defining other deals in the system.

    By default, the Save as Template button does not appear in the Deal zone. It appears only when the Change access mode is provided for the C1-DEALTEMPLATE application service to a user group. Users who belong to such user group can only view the Save as Template button in the Deal zone while creating a deal. If the user belongs to the user group which does not have the Change access mode provided for the C1-DEALTEMPLATE application service, the Save as Template button is disabled while creating a deal.

    Note: On clicking the Save as Template button, the system, by default, sets the Template Deal field to Y while saving the deal information.
    Save Used to save the deal in the system.
    Note: On clicking the Save button, the system sets the Template Deal field to N while saving the deal information.
    Next Used to navigate to the next page.
  6. Enter the required details in the Main section.
  7. Recommend products to which the accounts in the customer hierarchy can be enrolled, if required.
  8. Define characteristics for the deal, if required.
  9. Click the Save button.
    The deal is defined.

Related Topics

For more information on... See...
Deal Dashboard screen Deal Dashboard
Deal Information - Deal page Deal Information - Deal
How to associate terms and conditions with a deal Associating the Terms and Conditions with a Deal
Recommending a product for a deal Recommending a Product for a Deal
How to define a characteristic for a deal Defining a Characteristic for a Deal