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SPARC M5-32 and SPARC M6-32 Servers

Service Manual

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Document Information

Using This Documentation

Product Notes

Related Documentation

Feedback

Access to Oracle Support

Identifying Components

Identifying Front Components

Front Component Locations

Power System Cage Component Locations

Fan Cage Component Locations

Scalability Card Cage Component Locations

Identifying Rear Components

Rear Component Locations

IOU Component Locations

CMU Cage Component Locations

Side Panels

Identifying Internal Components

AC Input Filter and AC Power Cord

RFI Panel, Scalability Assembly, and Midplane Locations

Internal Cable Factory Names

Understanding Scalability

Scalability, DCUs, and PDomains

Scalability Hardware

Understanding Cooling Zones

Cooling Zones Overview

Cooling Zones 00 Through 03

Cooling Zone 04

Cooling Zone 05

Cooling Zone Assignments and DCUs

Component Service Task Reference

Detecting and Managing Faults

Diagnostic Overview

Diagnostics Process

Diagnostic Tools

Device Management Tools

Tool Availability

Oracle ILOM Service-Related Tools

Log In to Oracle ILOM (Service)

Managing Faults

PSH Overview

Check for Faults

Clear a Fault

Interpreting Log Files and System Messages

Check the Message Buffer

View Log Files (Oracle Solaris)

View Log Files (Oracle ILOM)

Configuring POST

POST Overview

Oracle ILOM Properties That Affect POST Behavior

Configure POST

Run POST With Maximum Testing

Interpreting LEDs

Front and Rear LED Panel LEDs and Controls

Preparing for Service

Service Sequence

Safety Information

Safety Symbols

Safety Precautions

ESD Measures

Prevent ESD Damage

Antistatic Wrist Strap Use

Antistatic Mat

Tools for Service

Torque Reference

Filler Panels

Find the Server Serial Number

Locate the Component

Power Off a PDomain

Removing Power From the Server

Prepare to Power Off the Server

Power Off the Server

Servicing Cabinet Doors

Remove the Door

Install the Door

Servicing Side Panels

Remove Side Panels

Install Side Panels

Servicing Trim Panels and the Kick Plate

Trim Panel Service Preparation

Remove the Trim Panels

Install Trim Panels

Remove the Kick Plate

Install the Kick Plate

Servicing Power Supplies

Power Supply Configuration

Power Supply LEDs

Remove a Power Supply

Install a Power Supply

Servicing PSDBs

PSDB LEDs

Remove a PSDB

Install a PSDB

Servicing Fan Modules

Fan Module Configuration

Fan Module LEDs

Remove a Fan Module

Install a Fan Module

Servicing SSBs

SSB Configuration

SSB LEDs

Remove an SSB

Install an SSB

Servicing Clock Boards

Clock Board Configuration

Clock Board LEDs

Display the Clock Board Type

Remove a Clock Board

Install a Clock Board

Servicing Service Processors

Service Processor LEDs

Service Processor General Status LEDs

Service Processor Network Management Port LEDs

Check a Service Processor Battery

Remove a Service Processor

Replace a Service Processor Battery

Install a Service Processor

Servicing I/O Switch Boards

I/O Switch Board Configuration

I/O Switch Board FRU Name

Determining Which PDomain Has the I/O Switch Board

I/O Switch Board LEDs

Remove an I/O Switch Board

Install an I/O Switch Board

Servicing Cable Management Assemblies

Remove a Cable Management Assembly

Install a Cable Management Assembly

Servicing I/O Cards

Understanding I/O Card Slot Configuration

Ensuring I/O Card Performance

IOU Locations

Identifying I/O Card Slots in an IOU

Understanding I/O Card Slot Device Paths and FRU Paths

I/O Card Slot Device Paths and FRU Paths in Fully-populated DCUs

I/O Card Slot Device Paths and FRU Paths in Half-Populated DCUs

Sun Flash Accelerator F40 PCIe Cards

PCIe Hot-Plug Carrier LEDs

Locate an I/O Card in the Server

Locate a Faulty I/O Card

Prepare an I/O Card For Removal

Remove an I/O Card From the Server

Remove an I/O Card From a Carrier

Install an I/O Card in a Carrier

Install an I/O Card in the Server

Remove a Filler Panel From the Server

Remove a Filler Panel From a Carrier

Install a Filler Panel in a Carrier

Install a Filler Panel in the Server

Verify an I/O Card

Relocate a Sun Flash Accelerator F40 PCIe Card

Servicing EMSs

Understanding EMS Configurations

EMS and Hard Drive Cage Compatibility

Redundant EMS Control of SAS-Format Drives

Nonredundant EMS Control of SATA-Format Drives

Identifying Hard Drive Slot Locations

EMS Slot Locations in Fully‐Populated DCUs

EMS Slot Locations in Half‐Populated DCUs

EMS General Status LEDs

EMS Network Port LEDs

Display the Hard Drive Cage Type

Display the EMS Type

Remove an EMS

Install an EMS

Servicing HDDs, SSDs, and Drive Filler Panels

Understanding HDD and SSD Slot Configurations

Redundant and Nonredundant Drive Controllers

Identifying Drive Slot Locations

HDD and SSD Hot-Plug Capabilities

HDD LEDs

SSD LEDs

Locate a Drive

Locate a Faulty Drive

Locate an HDD

Locate an SSD

Removing an HDD

Prepare an HDD for Removal

Remove an HDD

Install an HDD

Removing an SSD

Prepare an SSD for Removal

Remove an SSD

Install an SSD

Remove a Drive Filler Panel

Install a Drive Filler Panel

Servicing SPPs

SPP Configuration

SPP LEDs

Check an SPP Battery

Remove an SPP

Replace an SPP Battery

Install an SPP

Servicing CMUs

CMU Configuration

CMU Upgrades in a SPARC M5-32 Server

CMU LEDs

Display General CMU Information

Display Information for Upgrading CMUs

Remove a CMU

Install a CMU

Remove a CMU Filler Panel

Install a CMU Filler Panel

Servicing DIMMs

Memory Configuration

Cascaded DIMMs

Limitations on Mixing DIMMs

DIMM Slot Numbering

Quarter-Populated Memory

Half-Populated Memory

Fully-Populated Memory

DIMM FRU Names

Locate a Faulty DIMM

DIMM Fault Remind Button

Remove a DIMM

Install a DIMM

Move DIMMs to a New CMU

Servicing the Front LED Panel

Front LED Panel LEDs

Remove the Front LED Panel

Install the Front LED Panel

Servicing the Front Filler Panel

Remove the Front Filler Panel

Install the Front Filler Panel

Servicing Fan Cages

Fan Cage Configuration

Remove the Upper Fan Cage

Install the Upper Fan Cage

Remove the Lower Fan Cage

Install the Lower Fan Cage

Servicing a Cabled Lower Bus Bar Assembly

Remove a Cabled Lower Bus Bar Assembly

Install a Cabled Lower Bus Bar Assembly

Servicing the Scalability Card Cage

Remove the Scalability Card Cage

Install the Scalability Card Cage

Servicing the Scalability Fans Cable

Remove the Scalability Fans Cable

Install the Scalability Fans Cable

Servicing the Power System Cage

Remove the Power System Cage

Install the Power System Cage

Servicing Bus Bars

Bus Bar Configuration

Prepare to Replace Crown Clips on a Bus Bar

Replace Crown Clips

Return the Server to Operation

Servicing AC Power Cords

AC Power Cord Configuration

Remove an AC Power Cord

Install an AC Power Cord

Servicing AC Input Filters

AC Input Filter Configuration

Remove an AC Input Filter

Install an AC Input Filter

Disconnect AC Input Filters

Reconnect AC Input Filters

Servicing the Rear LED Panel

Rear LED Panel LEDs

Remove the Rear LED Panel

Install the Rear LED Panel

Servicing IOUs

Remove an IOU

Install an IOU

Servicing an I/O Power Cable Assembly

Remove an I/O Power Cable Assembly

Install an I/O Power Cable Assembly

Servicing Hard Drive Cages

Hard Drive Cage Configuration

Remove a Hard Drive Cage

Install a Hard Drive Cage

Servicing the Scalability Assembly

Remove the Scalability Assembly

Install the Scalability Assembly

Servicing the Fan Power Cable

Remove the Fan Power Cable

Install the Fan Power Cable

Servicing the Power System Cage to Scalability Assembly Cable

Remove the Power System Cage to Scalability Assembly Cable

Install the Power System Cage to Scalability Assembly Cable

Servicing the PSDB to Scalability Midplane Cable

Remove the PSDB to Scalability Midplane Cable

Install the PSDB to Scalability Midplane Cable

Servicing the Internal Link to Front LED Panel Cable

Remove the Internal Link Cable for the Front LED Panel

Install the Internal Link Cable for the Front LED Panel

Servicing the Rear LED Panel Cable

Remove the Rear LED Panel Cable

Install the Rear LED Panel Cable

Servicing Midplane Power Cables

Prepare to Remove a Midplane Power Cable

Remove a Midplane Power Cable

Install a Midplane Power Cable

Servicing the I/O Data Cable

Remove an I/O Data Cable

Install an I/O Data Cable

Servicing the Midplane

Inspect the Replacement Kit

Prepare to Remove the Midplane

Remove the Midplane

Install the Midplane

Reassemble the Server

Prepare the Old Midplane for Return

Returning the Server to Operation

Return to Operation Sequence

Reconnect AC Power to the Server

Restart the Server

Reset the Server

Reset Service Processors

Reset a PDomain

Restart a PDomain

Return a Component to Oracle

Glossary

Index

Glossary

A

AC input filter

A server power cord AC receptacle.

B

BoB

Memory buffer on board. An ASIC on a CMU board that transfers data between a DIMM and a CMP.

Bounded PDomain

A type of PDomain which is limited to one DCU. A Bounded PDomain will typically exhibit higher performance as all resources are local to the single DCU. Bounded PDomains are not subject to SSB failure. Bounded PDomains can contain up to eight CMPs.

See also PDomain, CMP, and SSB.

C

CAR

Label of the PCIe hot-plug carrier.

CFM

Cubic feet per minute.

CLK

Label for a clock board. The sever contains two dual-redundant clock boards.

CMP

Chip multiprocessing. Each CMU contains two CMP processors. The server can contain a maximum of 32 CMPs.

CMU

CPU memory unit. Each CMU contains two CMPs and two sets of DIMM slots.

D

DCM

Domain configuration management. DCM refers to the reconfiguration of boards in physical domains for Enterprise-class systems.

DCU

Domain configurable unit. Each DCU contains two or four CMUs and one IOU. The smallest building block for physical domains.

DHCP

Dynamic Host Configuration Protocol. Software that automatically assigns IP addresses to clients on a Transmission Control Protocol/Internet Protocol (TCP/IP) network.

DIMM

Dual in-line memory module.

E

EMI

Electromagnetic interference.

EMS

Express module SAS. Each EMS contains two 10GBASE-T network connections and provides access to four hard drives on the server.

ESD

Electrostatic discharge.

F

FMA

fault management architecture. Generates fault indictments from the SP. FMA provides three system activities: error handling, fault diagnosis, and response.

FRU

Field-replaceable unit.

G

GB

Gigabyte. 1 gigabyte = 1024 megabytes.

GbE

Gigabit Ethernet.

H

HDD

Hard disk drive. In Oracle Solaris OS output, HDD can refer to hard disk drives or solid state drives (SSDs).

I

ILOM

See Oracle ILOM.

IOU

I/O unit. The server contains up to four IOUs, one for each DCU. Each IOU supports up to 16 PCIe slots, 8 10GBASE-T ports on 4 EMS modules, and 8 hard drives.

K

KVMS

Keyboard video mouse storage.

KW

Kilowatt.

L

logical domain

A virtual machine comprising a discrete logical grouping of resources that has its own operating system and identity within a single computer system.

L-L

Line-to-line. Line-to-line voltage is the voltage between any two phases of an AC generator.

N

NET MGT

The network management port on a SP.

O

OBP

OpenBoot PROM. Firmware that is installed on the server and provides an interface through which you can perform various diagnostic tasks.

Oracle ILOM

Oracle Integrated Lights-Out Manager (Oracle ILOM) firmware.

Oracle Solaris OS

Oracle Solaris operating system.

Oracle VTS

Oracle Validation Test Suite. An application that exercises the system, provides hardware validation, and identifies possible faulty components.

P

PCIe

Peripheral Component Interconnect Express.

PCIe hot-plug carrier

An enclosure used to install and house PCIe cards in the server.

PDomain

Physical domain. Each PDomain is an independently configurable and bootable entity with full hardware domain isolation for fault isolation and security purposes.The maximum number of PDomains supported is four, which is equal to the number of DCUs. The minimum number of PDomains is one, which can be composed of all available DCUs within the system.

DCUs in a PDomain communicate with other DCUs in the server through the SSBs. If an SSB fails, the PDomain availability will be impacted. Bounded PDomains are limited to one DCU and are not affected by SSB failures.

See also Bounded PDomain, DCU, and SSB.

PDomain-SPP

The lead SPP of a physical domain. The PDomain-SPP manages tasks and provides rKVMS service for that physical domain.

POST

Power-on self test. A diagnostic that runs when the server boots.

PSDB

Power system distribution board.

PSH

Predictive self healing. An Oracle Solaris OS technology that continuously monitors the health of the server and works with Oracle ILOM to take a faulty component offline if needed.

R

rKVMS

Remote keyboard video mouse and storage.

RMS

Root mean square.

S

SAS

Serial attached SCSI.

SATA

Serial advance technology attachment.

scalability

Scalability is the ability to increase (or scale up) processing power in a server by combining the server's physical configurable hardware (see DCU) into one or more logical groups (see PDomain).

SER MGT

The serial management port on a SP.

SP

Service processor. For redundancy, the server contains two service processors, one being active and one on standby.

SPP

Service processor proxy. One SPP is assigned to manage each PDomain. SPPs monitor environmental sensors and manage the CMUs, memory controllers, and DIMMs within the DCU.

See PDomain-SPP.

SSB

Scalability switch board.

SSD

Solid state drive.

SSH

Secure shell. A program for logging in and executing commands on a system or service processor.

T

TB

Terabyte. 1 terabyte = 1024 gigabytes.

Torx

A type of screw head characterized by a 6-point star-shaped pattern.

U

UPS

Uninterruptible power supply.

V

VAC

Voltage alternating current.

VLAN

Virtual local area network.

VTS

See Oracle VTS.

W

WWN

World wide name.