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Oracle® ZFS Storage Appliance Customer Service Manual

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Updated: March 2017
 
 

Replacing a 7x20 Controller PCIe Card or Riser


Caution

Caution  -  This procedure requires that you handle components that are sensitive to static discharge, which can cause the component to fail. To avoid damage, wear an antistatic wrist strap and use an antistatic mat when handling components. Note that the 7120 Sun Flash Accelerator F20 card is a FRU and must be replaced by an Oracle service representative.


Go to the Maintenance > Hardware screen of the BUI and click the right-arrow icon image:apply icon on the controller, and then click Slots to locate the faulted component. All HBAs must be of the same type. Ensure that you upgrade your system software before installing a newly released HBA.

  1. Power off the storage controller as described in Powering Off the Controller.
  2. Disconnect the AC power cords from the rear panel of the storage controller.

    Caution

    Caution  -  Because 3.3 VDC standby power is always present in the system, you must unplug the power cords before accessing any cold-serviceable components.


  3. Extend the controller from the rack as described in Extending the Storage Controller from the Rack.
  4. 7120 or 7320: To remove the top cover:
    1. Unlatch the fan module door, pull the two release tabs back, rotate the fan door to the open position and hold it there.
    2. Press the top cover release button and slide the top cover to the rear about a half-inch (1.3 cm).
    3. Lift up and remove the top cover.
  5. 7420: To remove the top cover:
    1. Simultaneously lift both cover latches in an upward motion.
      image:graphic showing how to remove a 7420 controller top                                         cover
    2. Lift up and remove the top cover.
  6. Locate the PCIe card position in the storage controller, see 7320 Configuration Options for the 7320, the 7120 PCIe Options for the 7120, or 7420 PCIe I/O Cards for the 7420.
  7. 7120 or 7320: To replace the PCIe card:
    1. Disconnect any data cables connected to the cards on the PCIe riser you want to replace. Label the cables for proper connection later.
    2. Loosen the two captive Phillips screws on the end of the rear panel crossbar and lift the crossbar up and back to remove it.
      image:graphic showing how to remove a 7120 or 7320 controller                                         PCIe card slot crossbar
    3. Loosen the captive retaining screw holding the front end of the riser and the Phillips screw on the end of the riser.
    4. Lift the riser up to remove it from the storage controller.
      image:graphic showing how to remove a 7120 or 7320 controller                                         PCIe card riser
    5. Carefully remove the PCIe card from the riser board connector and clean the slot with filtered, compressed air if necessary.
      image:graphic showing how to remove a 7120 or 7320 controller                                         PCIe card
    6. Seat the replacement PCIe card in the slot of the riser and connect the cables.
      image:graphic showing how to install a 7120 or 7320                                         controller PCIe card
    7. Align the riser, together with any attached PCIe cards, with the intended location on the motherboard, and carefully insert it into its slot.
      image:graphic showing how to install a 7120 or 7320                                         controller PCIe card riser
    8. Slide the back of the riser into the motherboard rear panel stiffener.
    9. Tighten the screw that secures the riser to the motherboard.
    10. Replace the rear panel PCI crossbar by sliding it down over the PCIe risers, ensuring the crossbar is secured with two captive Phillips screws.
      image:graphic showing how to replace a 7120 or 7320                                         controller PCIe card slot crossbar
  8. 7420: To replace the PCIe card:
    1. Disengage the PCIe card slot crossbar from its locked position and rotate the crossbar into an upright position.
      image:graphic showing how to disengage the 7420 controller                                         PCIe card slot crossbar
    2. Remove the retaining screw that holds the PCIe card to the chassis.
    3. Carefully remove the PCIe card from the connector and clean the slot with filtered, compressed air if necessary.
    4. Install the replacement PCIe card into the PCIe card slot.
    5. Install the retaining screw to hold the PCIe card to the chassis.
    6. Return the crossbar to its closed and locked position.
      image:graphic showing how to close the 7420 controller PCIe                                         card slot crossbar
  9. 7120 or 7320: Components may differ slightly between the 7120 and 7320, however service procedures for each are identical. The illustration shows the 7320 controller. To install the top cover:
    1. Place the top cover on the chassis so that it hangs over the rear of the storage controller by about an inch (2.5 cm), then slide the top cover forward until it seats.
    2. Close the fan cover and engage the fan cover latches. The cover must be completely closed for the storage controller to power on.
      image:graphic showing how to close the 7120 or 7320                                         controller fan cover
  10. 7420: To install the top cover:
    1. Place the top cover on the chassis (1) so that it is forward of the rear of the storage controller by about an inch (2.5 cm).
    2. Slide the top cover toward the rear of the chassis (2) until it seats.
    3. Press down on the cover with both hands until both latches engage.
      image:graphic showing how to close the 7420 controller top                                         cover
  11. Push the release tabs on the side of each rail and slowly push the storage controller into the rack, making sure no cables obstruct the path of the controller.
  12. Reconnect all cables to their original ports, referring to the labels previously added as a guide. For cabling details, see the Oracle ZFS Storage Appliance Cabling Guide.
  13. Connect the power cords to the power supplies.
  14. Verify that standby power is on, indicated by the Power/OK status indicator flashing on the front panel about two minutes after the power cords are plugged in.
  15. Use a pen or other pointed object to press and release the recessed Power button on the storage controller front panel. The Power/OK status indicator next to the Power button lights and remains lit.
  16. Connect data cables to the PCIe card, routing them through the cable management arm.
  17. Go to the Maintenance > Hardware screen of the BUI, and click the right-arrow icon image:apply icon on the controller. Then, click Slot to verify the status of the new component. The online icon image:light on icon should be green.
  18. If a fault does not self-clear, see Repairing Active Problems.
  19. Install the disk shelf as described in Installing Disk Shelves in Oracle ZFS Storage Appliance Installation Guide and connect the expansion storage as described in Connecting to Attached Storage.