Oracle® ZFS Storage Appliance Customer Service Manual

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Oracle^® ZFS Storage Appliance Customer Service Manual

For ZS5-x, ZS4-4, ZS3-x, 7x20 Controllers, and DEx-24, Sun Disk Shelves, Release OS8.7.0

March 2017

Describes how to maintain the Oracle ZFS Storage Appliance and replace hardware components.

Document Information
Servicing the Oracle ZFS Storage Appliance
Getting Started with Servicing the Hardware
- Introduction to the BUI
- Introduction to the CLI
- BUI Hardware View
- System Overview
  - System Chassis
  - Disk Shelves
- Chassis Details View
- CLI Hardware View
- Configuring the Management Port
- Using Oracle ILOM to Diagnose Hardware Faults
- Understanding Hardware Status
- Working with Problems
- Using Logs
- Using Workflows
Prerequisites for Servicing Hardware
- Safety Information
- Required Tools and Information
- Powering Off the Controller
- Extending the Storage Controller from the Rack
- Removing the Top Cover
- Powering Off the Disk Shelf
Servicing the ZS5-4 Controller
- Replacing a ZS5-4 HDD
- Replacing a ZS5-4 Fan Module
- Replacing a ZS5-4 Power Supply
- Replacing a ZS5-4 DIMM
- Replacing a ZS5-4 Memory Riser Card
- Replacing or Adding a ZS5-4 PCIe Card
- Replacing a ZS5-4 System Battery
- ZS5-4 Controller Hardware Overview
Servicing the ZS5-2 Controller
- Replacing a ZS5-2 HDD
- Replacing a ZS5-2 Fan Module
- Replacing a ZS5-2 Power Supply
- Replacing a ZS5-2 DIMM
- Replacing or Adding a ZS5-2 PCle Card
- Replacing a ZS5-2 System Battery
- ZS5-2 Controller Hardware Overview
Servicing the ZS4-4 Controller
- Replacing a ZS4-4 HDD or SSD
- Replacing a ZS4-4 Power Supply
- Replacing a ZS4-4 Fan Module
- Identifying a Faulted ZS4-4 Memory Module
- Replacing a ZS4-4 DIMM
- Replacing a ZS4-4 Memory Riser Card
- Replacing a ZS4-4 PCIe Card
- Replacing a ZS4-4 Battery
- ZS4-4 Controller Hardware Overview
Servicing the ZS3-4 Controller
- Replacing a ZS3-4 HDD or SSD
- Replacing a ZS3-4 Fan Module
- Replacing a ZS3-4 Power Supply
- Replacing a ZS3-4 DIMM
- Replacing a ZS3-4 PCIe Card or Riser
- Replacing a ZS3-4 Battery
- ZS3-4 Controller Hardware Overview
Servicing the ZS3-2 Controller
- Installing Optional PCIe Slot Cards in Order
- Disconnecting the RJ-45 Cable from the Cluster Serial Port
- Replacing a ZS3-2 HDD or SSD
- Replacing a ZS3-2 Power Supply
- Replacing a ZS3-2 Fan Module
- Replacing a ZS3-2 DIMM
- Replacing a ZS3-2 PCIe Card or Riser
- Replacing a ZS3-2 Flash Drive
- Replacing a ZS3-2 Battery
- ZS3-2 Controller Hardware Overview
Servicing the 7x20 Controller
- Replacing a 7x20 HDD or SSD
- Replacing a 7x20 Fan Module
- Replacing a 7x20 Power Supply
- Replacing a 7x20 DIMM
- Replacing a 7x20 Controller PCIe Card or Riser
- Replacing a 7x20 Battery
- 7420 Controller Hardware Overview
- 7320 Controller Hardware Overview
- 7120 Controller Hardware Overview
Servicing the Disk Shelves
- Electrostatic Discharge Precautions
- Replacing a Faulty Disk Shelf Drive
- Replacing a Disk Shelf Power Supply
- Replacing a Disk Shelf I/O Module
- Replacing a Disk Shelf SIM Board
- Adding a New Disk Shelf
- Adding a Disk Shelf Cache Device
- Connecting to Attached Storage
- Disk Shelf Hardware Overview
Viewing System Disks Status
Working with Support Bundles
- Support Bundle Options
- Generating and Uploading a Support Bundle (BUI)
- Generating and Uploading a Support Bundle (CLI)
- Viewing Support Bundle Details (BUI)
- Viewing Support Bundle Details (CLI)
- Uploading a Locally Generated Bundle (CLI)
- Retrying a Failed Support Bundle Upload (BUI)
- Retrying a Failed Support Bundle Upload (CLI)
- Canceling a Pending Support Bundle Operation (BUI)
- Canceling a Pending Operation (CLI)
- Deleting a Support Bundle (BUI)
- Deleting a Support Bundle (CLI)
Performing the Initial Setup
Restarting the Appliance
Performing a Factory Reset
Backing Up the Configuration
- Configuration Backup Contents
- Configuration Restore Impact
- Security Considerations for Configuration Backups
- Creating a Configuration Backup (BUI)
- Creating a Configuration Backup (CLI)
- Restoring from a Saved Configuration (BUI)
- Restoring from a Saved Configuration (CLI)
- Deleting a Saved Configuration (BUI)
- Deleting a Saved Configuration (CLI)
- Exporting a Saved Configuration (BUI)
- Exporting a Saved Configuration (CLI)
- Importing a Saved Configuration (BUI)
- Importing a Saved Configuration (CLI)
- Viewing Appliance Configurations (BUI)
- Viewing Appliance Configurations (CLI)
Working with Software Notifications and Updates
- Setting Up Software Notification (BUI)
- Setting Up Software Notification (CLI)
- Checking for and Downloading Software Updates (BUI)
- Checking for and Downloading Software Updates (CLI)
- Removing System Updates (BUI)
- Removing System Updates (CLI)
Software Update States
Upgrading the Software
- Preparing for a Software Upgrade
- Upgrading Software on a Standalone Controller
  - Upgrading Software on a Standalone Controller (BUI)
  - Upgrading Software on a Standalone Controller (CLI)
- Upgrading Software on Clustered Controllers
Updating the Platform Firmware
- Checking the Platform Firmware Versions (BUI)
- Checking the Platform Firmware Versions (CLI)
- Updating the Platform Firmware (BUI)
- Updating the Platform Firmware (CLI)
Working with Health Checks
- Checking System Health (BUI)
- Checking System Health (CLI)
- Troubleshooting Update Health Check Failures
- Resolving Health Check Alerts
  - Resolving Health Check Alerts
Deferred Updates
- Applying Deferred Updates (BUI)
- Applying Deferred Updates (CLI)
- Passthrough x Deferred Update
- User Quotas Deferred Update
- COMSTAR Deferred Update
- Triple Parity RAID Deferred Update
- Dedup Deferred Update
- Replication Deferred Update
- Received Properties Deferred Update
- Slim ZIL Deferred Update
- Snapshot Deletion Deferred Update
- Recursize Snapshots Deferred Update
- Multi Replace Deferred Update
- RAIDZ Mirror Deferred Update
- Optional Child Dir Deferred Update
- Multiple Initiator Groups per LUN Deferred Update
- Large Block Sizes Deferred Update
- Sequential Resilvering Deferred Update
- NDMP-zfs Replica Backup Deferred Update
- ACL Passthrough with Mode Preservation Deferred Update
- LZ4 Data Compression Deferred Update
- Fast Copy with Encryption Deferred Update
- Data Deduplication v2 Deferred Update
- Asynchronous Dataset Deletion Deferred Update
- RAID Space Efficiency Improvements Deferred Update
- Understanding Deferred Updates
Working with Firmware Updates
- Checking the Status of Firmware Updates (BUI)
- Checking the Status of Firmware Updates (CLI)
Rolling Back System Software
- Fail-safe Rollback
- Rolling Back the System Software (BUI)
- Rolling Back the System Software (CLI)
Removing an Update Package
- Removing an Update Package (BUI)
- Removing an Update Package (CLI)