Bill Line Items

The Bill Line Items zone lists the debit and credit bill segments and adjustments of the bill. This zone contains the following columns:

Column Name Column Description
Entity ID Displays the bill segment or adjustment ID.
Entity Type Indicates whether the entity is a bill segment or an adjustment.
Entity Information Displays additional information about the bill segment or adjustment. If the entity is a bill segment, the context menu appears in the column which helps in navigating to other screens in the application.
Note: It has a link. If the entity is a bill segment, the Bill Segment screen appears where you can view the details of the respective bill segment on clicking the link. However, if the entity is an adjustment, the Adjustment screen appears with the details of the respective adjustment on clicking the link.
Entity Amount Displays the bill segment or adjustment amount.
Eligible Amount Displays the bill segment or adjustment amount which is eligible for refund. In other words, it means entity amount minus amount refunded.
Note: If the bill segment or adjustment has debit balance, the eligible amount for refund would be zero.
Amount Refunded Displays the amount which is already refunded to the account.
Contract Information Displays additional information about the contract against which the bill segment or adjustment is created. In addition, this column has a context menu which helps in navigating to other screens in the application.
Note: It has a link. On clicking the link, the Contract screen appears where you can view the details of the respective contract.

You can select one or more credit bill segments or adjustments and click the Add button in this zone to add selected credit bill segments or adjustments to the refund request.

By default, the Bill Line Items zone does not appear in the Bills tab. It appears only when you click the Broadcast (The Broadcast Icon) icon corresponding to the bill in the Search Bills zone.

Related Topics

For more information on... See...
How to add a credit bill line item to the refund request Adding a Credit Bill Line Item to the Refund Request