The Operations menu in the left pane contains the options you use to access ATG Outreach features:

For details on using the ATG Content Administration menu item shown in the image, see the ATG Content Administration Guide for Business Users. For information on the Personalization menu item, see the ATG Business Control Center User's Guide. If you have any other ATG applications, additional options may appear. Refer to the documentation for those applications.

Note: If no items appear under the Outreach option, your session may have expired. Log out of the Business Control Center, close and restart your browser, and log in again.