An enhanced action and event editing UI was added to ATG Outreach in version 2006.5 of the product. If you try to edit an existing campaign that has actions or events created before ATG Outreach 2006.5, the elements appear empty in the UI (no parameters appear in the editor, and the choice of element defaults to the first one in the list). You must recreate these actions and events using the new UI in order for the campaign to be generated correctly.

This behavior does not affect running campaigns (campaigns that have been saved and started already). Nor does it affect a campaign that has old actions or events that you do not need to edit. For example, if you make a copy of an older campaign and change only elements that are not actions or events, you can save the campaign without needing to recreate the actions and events.