Prepare the Motherboard for Service

The motherboard is the primary component of the ZS5-ES controller. The motherboard is located at the bottom of the controller chassis.

Before You Begin

• Download the latest qualified Oracle ILOM/BIOS package (for example ILOM: 3.2.x.xx.a-r111411 / BIOS: 30.08.04.00)

  For details see: https://mosemp.us.oracle.com/epmos/faces/DocumentDisplay?id=2177437.1

• Record the original SP configuration settings.

  • Host name

  • Oracle ILOM IP address

  • Controller IP address

  • Gateway IP address

  • Netmask IP address

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  Note -  If the controller with the faulty motherboard cannot be powered on, contact the system administrator to obtain the above configuration settings.

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  1. From the controller with the faulty motherboard, log in to the SP using SSH or a serial connection. For example, to log in using SSH enter:

     $ssh root@zs5-es-sp.xxx.com
     Password: ******

  2. Enter cd /SP and then type show to list the host name and version information.

     -> cd /SP
     -> show
     Properties:
          check_physical_presence = true
          current_hostname = zs5-es-sp
          hostname = zs5-es-sp
          reset_to_defaults = none
          system_contact = (none)
          system_description = Oracle SERVER X5-2, ILOM v3.2.x.xx.x, rxx773
          system_identifier = (none)
          system_location = (none)

  3. Manually copy the settings, or take a screen shot and save it for future use.
  4. Enter cd /SP/network and then type show to list the network configuration.

     -> cd /SP/network
     -> show
     Properties:
       commitpending = (Cannot show property)
       dhcp_clientid = none
       dhcp_server_ip = none
       ipaddress = 198.51.100.11
       ipdiscovery = static
       ipgateway = 198.51.101.11
       ipnetmask = 255.255.254.0
       macaddress = 00:10:E0:3B:E3:E6
       managementport = xxx
       outofbandmacaddress = 00:10:E0:3B:E3:E6
       pendingipaddress = 198.51.100.11
       pendingipdiscovery = static
       pendingipgateway = 198.51.101.11
       pendingipnetmask = 255.255.254.0
       pendingmanagementport = nnnn
       pendingvland_ID (none)
       sidebandmacaddress = 00:10:E0:3B:E3:E7
       state = enabled
       vlan_id = (none)

  5. Manually copy the network configuration settings, or take a screen shot and save it for future use.
  6. Enter cd /System and then type show for the controller's Key Identity Properties. Make note of the following properties:

     • model

     • part_number

     • serial_number

     • component_model

     • component_part_number

     • component_serial_number

     • system_identifier (if applicable)

Next Steps

• Remove the Motherboard