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• PeopleSoft Integrated FieldService

  • Getting Started with PeopleSoft Integrated FieldService

    • PeopleSoft Integrated FieldService Overview

    • PeopleSoft Integrated FieldService Business Processes

    • PeopleSoft FieldService Integrations

    • PeopleSoft Integrated FieldService Implementation

  • Navigating in PeopleSoft Integrated FieldService

    • Navigating in PeopleSoft Integrated FieldService

  • Defining Business Units in PeopleSoft Integrated FieldService

    • Understanding FieldService Business Units

    • Understanding Field Service Configuration Templates

    • Defining FieldService Business Units

    • Defining Configuration Templates for Service Orders

  • Understanding Inventory Storage Locations for Technicians

    • Truck Stock Storage Locations

  • Setting Up Services

    • Understanding the Service Data Model

    • Defining Service Types

    • Defining Activities

    • Defining Services

  • Working with Scheduled Preventive Maintenance

    • Understanding Scheduled Preventive Maintenance

    • Setting Up Scheduled Preventive Maintenance

    • Managing Scheduled Preventive Maintenance

  • Creating and Managing Service Orders

    • Understanding Service Orders

    • Setting Up Automatic Calculation of Dates and Times for Service Orders

    • Setting Up Automatic Service Order Assignments

    • Setting Up Service Order Assignment Notifications

    • Setting Up Service Order Escalation Notifications

    • Managing Service Orders

  • Ordering and Receiving Materials

    • Setting Up the Order Materials Component

    • Managing Materials

    • Setting Up, Viewing, and Recording Material Usage from the Service Order

  • Working with My Service Orders

    • Understanding the My Service Order Component

    • Viewing and Updating Service Orders

  • Using the Dispatch Board

    • Understanding the Dispatch Board

    • Defining Dispatch Board Configuration Settings

    • Working with the Dispatch Board

  • PeopleSoft Integrated FieldService Interactive Reports

    • Understanding PeopleSoft Integrated FieldService Interactive Reports

    • Setting Up PeopleSoft Integrated FieldService Interactive Reports

    • Running PeopleSoft Integrated FieldService Interactive Reports

  • Integrating with PeopleSoft Applications

    • Integrating with PeopleSoft SCM

    • Integrating with PeopleSoft Financial Management Services

    • Integrating with PeopleSoft Human Capital Management