A
- access control, Default Access Control Configuration, CSC Access Rights Comparison
- adjustments,manual price, Manual Pricing Adjustments
- admin database, Required Databases and Users
- agent
- database, Required Databases and Users
- facing server, ATG Commerce Service Center Architecture, Agent-Facing Server Configuration
- schema, Installing the Agent Schema
- architecture, ATG Commerce Service Center Architecture
- ATG Commerce
- B2B, Agent-Facing Server Configuration
- with ATG CSC, Installing the Production Schema
- ATG Commerce Service Center
- URL, Accessing ATG Commerce Service Center
- with ATG Commerce, Installing the Production Schema
- audit logging, Configuring Audit Logging, Viewing Audit Logs
C
- caching,disabling, Configuring Servers for Search
- catalogs, Quick Access Catalogs and Price Lists
- current, Configuring Catalog and Price Lists
- custom, Defining the Default Custom Catalog
- custom, enabling, Enabling Custom Catalogs
- default, defining, Defining the Default Custom Catalog
- product, ATG Customer-Facing Server Configuration
- CIM, Configuring ATG CSC with CIM
- configuration components, CIM Configuration Components
- clean partition searches, Configuring Servers for Search
- Click to Call, eStara Click to Call Integration Overview
- cloning
- core classes, Cloning Core Classes
- extended, Extending Core Commerce Objects for Cloning
- order modification, Modifying Submitted Orders
- pipelines, Cloning Pipelines
- CSRConfigurator, Using the CSRConfigurator Component
- customer facing server, ATG Commerce Service Center Architecture, ATG Customer-Facing Server Configuration
- customer profile search, Configuring Order and Profile Search
- customization, Customizing ATG Commerce Service Center
- renderers, Customization Information
- UI, Customization Options
D
- data sources
- agent facing, Agent-Facing Server Configuration
- connection, Setting Up ATG Commerce Service Center
- customer facing, ATG Customer-Facing Server Configuration
- Pioneer demo, Configuring and Loading the Services Database
- switching, ATG Customer-Facing Server Configuration
- database
- admin, Required Databases and Users
- agent, Required Databases and Users
- core tables, ATG Commerce Service Center Core Tables
- logging tables, ATG Commerce Service Center Logging Tables
- ticketing tables, ATG Commerce Service Center Ticketing Tables
- user accounts, Prerequisites for ATG Commerce Service Center, Required Databases and Users
- ddl files, Required Databases and Users, Setting Up ATG Commerce Service Center
E
- e-mail
- notification, configuring, Configuring E-mail Notifications
- order confirmation, Configuring Order Confirmation E-Mails
- password, New Password Configuration
- templates, Configuring E-Mail Templates
- EAR file
- creating, Setting Up ATG Commerce Service Center, Installing Reporting
- deploying, Setting Up ATG Commerce Service Center
- environment
- global objects, CSC Environment Monitoring
- monitoring, CSC Environment Monitoring
- eStara, eStara Click to Call Integration Overview
- agents, Adding an Agent to CSC
- and WinCare, Using eStara WinCare
- authentication, Configuring CSC Authentication with WinCare
- call token, ATGeStaraCallToken
- clicktoConnectSave function, Using the clickToConnectSave() Function
- CTI URL, Integrating with eStara WinCare
- CTI, with, Integrating without eStara WinCare
- customized popups, Creating a Customized Link or Pop Up
- JavaScriptCallback rule, Using the clickToConnectSave() Function
- landing pages, Configuring CSC Landing Page Components
- links, Configuring a Static Link, Creating Store-Facing Static Click to Call Links
- orphaned sessions, disabling, Disabling the Orphaned Session Service
- overview, Initiating a Call
- page instrumentation, Configuring Customer-Facing Store Web Pages
- phone numbers, Adding Agent Phone Numbers
- pop ups, Creating a Click to Call Pop Up
- requirements, eStara Click to Call Requirements
- exchanges
- configuring, Configuring Returnable Order States
- reason codes, Setting up Return Reason Codes
- states, Configuring Returnable Order States
H
- hover (see item detail page)
P
- panel
- adding, Adding a Custom Panel in ATG Service Center, Adding a New Panel to Commerce Service Center
- customer management, customization, Customer Management Panel Configuration
- definition, Adding a Custom Panel in ATG Service Center
- panel stack
- adding, Adding a Custom Panel in ATG Service Center
- definition, Adding a Custom Panel in ATG Service Center
- passwords, New Password Configuration
- payment group
- credit card, Customizing Shipping and Payment Group Types
- customization, Default Payment Group Types
- default, Default Payment Group Types
- gift certificate, Customizing Shipping and Payment Group Types
- limiting amounts of, Default Payment Group Types
- store credit, Customizing Shipping and Payment Group Types
- Pioneer demo, Installing the Pioneer Demo
- pipelines, Cloning Pipelines
- pop ups, eStara, Creating a Click to Call Pop Up
- prerequisites, Before You Begin, Prerequisites for ATG Commerce Service Center
- price list
- configuring with scheduled orders, Configuring Price Lists
- current, Configuring Catalog and Price Lists, Using the Current Price List
- default, Defining the Default Price List
- quick access, Quick Access Catalogs and Price Lists
- pricing
- locale, Setting the Pricing Locale
- manual adjustments, Manual Pricing Adjustments
- orders and, Loading Orders and Pricing
- overview, CSC Pricing Overview
- price lists, Price Lists and Pricing
- promotions, Promotions
- scheduled orders, Scheduled Order Templates
- product catalog, ATG Customer-Facing Server Configuration
- production (see customer facing server)
- profiles
- agent, Creating Agent Profiles
- customer, Customizing E-Mail
- customer, e-mail configuration, Configuring E-mail Notifications
- customer, password, New Password Configuration
- customers, pricing locale, Setting the Pricing Locale
R
- reason codes
- exchanges, Setting up Return Reason Codes
- returns, Setting up Return Reason Codes
- refunds customization, Customizing Refund Methods
- renderers
- components, Simple Customization
- customization, Customization Information
- reporting
- data collection, Data Collection Overview
- enabling, Enabling Report Data Collection
- framework, CSC Reporting Framework
- installing, Installing Reporting
- load pipeline, Loader Pipeline Overview
- repositories
- configuring, Configuring Repositories
- settings, Configuring Repositories
- shared, Configuring Repositories
- returned item dispositions, Setting up Returned Item Dispositions
- returns
- configuring, Configuring Returnable Order States
- item dispositions, Setting up Returned Item Dispositions
- order states, Modifying Submitted Orders
- reason codes, Setting up Return Reason Codes
- states, Configuring Returnable Order States
- rights
- access, Access Rights
- with roles, CSC Access Rights Comparison
- roles, Global Roles
- and access rights, CSC Access Rights Comparison
- runAssembler command, Setting Up ATG Commerce Service Center
S
- scenarios, Using Scenarios
- scheduled orders, Setting up Scheduled Orders
- components, Scheduled Order Components
- schema
- agent, Installing the Agent Schema
- and ddl files, Required Databases and Users
- creating, Setting Up ATG Commerce Service Center
- searches
- bulk indexing, Order and Profile Search Overview
- clean partition, Configuring Servers for Search
- configuring environments, Configuring Search Environments
- configuring servers, Configuring Servers for Search
- customer profile, Configuring Order and Profile Search
- incremental, Order and Profile Search Overview
- Oracle catalog, Configuring Oracle for Catalog Searching
- order, Configuring Order and Profile Search
- server
- agent facing, ATG Commerce Service Center Architecture, Agent-Facing Server Configuration
- customer facing, ATG Commerce Service Center Architecture, ATG Customer-Facing Server Configuration
- production (see customer facing server)
- shipping group
- customization, Customizing Shipping and Payment Group Types, Default Shipping Group Types
- default types, Default Shipping Group Types
- electronic, Customizing Shipping and Payment Group Types
- hard goods, Customizing Shipping and Payment Group Types
- types, Customizing Shipping and Payment Group Types
- SQL files, Required Databases and Users
T
- tab
- adding, Adding a Custom Tab
- troubleshooting customization, Troubleshooting Tab Customization
- tables
- core tables, ATG Commerce Service Center Core Tables
- customizing, Customizing Grids and Tables
- logging, ATG Commerce Service Center Logging Tables
- ticketing, ATG Commerce Service Center Ticketing Tables
- ticket
- activities, configuring, Configuring CSC Specific Ticket Activities
- disposition, Configuring Ticket Disposition
- ticketing database tables, ATG Commerce Service Center Ticketing Tables