By default, ATG Commerce Service Center is not preconfigured with any agent profiles. As part of setting up ATG Commerce Service Center, you need to:
Create a profile in the Internal User Profile Repository for each agent.
Assign each profile a global role.
If you want to create a sample account for evaluation purposes, ATG Commerce Service Center provides a file named csrEvalUser.xml
. Importing the data from this file creates an account whose username and password are both csr
. This account is assigned the csrManager
role, which means it has access to all areas and activities in the Commerce Service Center and the Ticketing UI.
Note: This account should be added only to the database that is provided with the ATG platform for evaluation purposes. You should not include it in a production database, as this is a serious security risk.