The eStara Webcare system, which is managed and maintained by eStara, creates and configures links that are presented to the customer. These popup icons and call information screens can be customized using logos, graphics and other UI components that are stored locally on your servers.
Links and pop ups can be static or based upon rules that you create using the Webcare Rule Builder tool or the ATG rule process. For example, you can create a rule that presents a link when a customer is from a specific country, or that pops up a Click to Call icon if a customer’s shopping cart has reached a specific amount.
