When an agent performs an exchange process and exchange order is created. Relevant payment groups must be copied from the original order to the exchange order. The following payment groups are copied from the original order:
Credit Card – copied by default from the original to the exchange order
Store Credit – copied if there a remaining amount
Gift Certificate – copied if there is a remaining amount
To copy additional payment group types, add the payment group type to the PaymentGroupCopyManager.properties file.
/atg/commerce/custsvc/returns/PaymentGroupCopyManager.properties
## ServiceMap of paymentGroupTypes to Copier Nucleus components
copiers+=\newPaymentGroupType=Component to copy new payment group
Note: The newPaymentGroupType should be one of the supported payment group types, outlined in the atg/commerce/order/OrderTools.paymentTypeClassMap file.
For additional information, refer to the Customizing Shipping and Payment Group Types section.
