This procedure follows the basic troubleshooting process as described in Basic Troubleshooting Process.
Use this procedure to troubleshoot hardware faults with the Oracle ILOM web interface and, if necessary, prepare the server for service.
Open a browser and enter the IP address of the server SP. At the login screen, type a user name (with administrator privileges) and password. The Summary screen appears.
The Status section of the Summary screen provides information about the server subsystems, including:
Processors
Memory
Power
Cooling
Storage
Networking
I/O Modules
In the above example, the Status screen shows that the Memory subsystem requires service. This indicates that a hardware component within the subsystem is in a fault state.
The subsystem screen appears.
The above example shows the Memory subsystem screen and indicates that DIMM 8 on CPU 0 has an uncorrectable ECC fault.
The Open Problems screen provides detailed information, such as the time the event occurred, the component and subsystem name, and a description of the issue. It also includes a link to a KnowledgeBase article.
In this example, the hardware fault with DIMM 8 of CPU 0 requires local/physical access to the server.
The Product Notes document contains up-to-date information about the server, including hardware-related issues.