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Index
A
- AC power
- inlets, location
Server Back Panel Features
- power issues
AC Power Connection
- air baffle
- cooling
Cooling the Two-CPU Configuration
- airflow blockage
- cooling issues
Airflow Blockage
- anti-static
- mat
Using an Anti-Static Mat
- wrist strap
Performing Electrostatic Discharge and Static Prevention Measures
- attaching devices
Attaching Devices to the Server
B
- back panel
- connectors
Back Panel Connector Locations
- features
Server Back Panel Features
- pinhole switches
Back Panel Pinhole Switches
- battery, system
- replacing
Replace the System Battery (CRU)
- BIOS
- accessing
Access the BIOS Setup Utility
- configuring serial port sharing
Configuring Serial Port Sharing
- Ethernet ports booting order
Ethernet Port Boot Order
- screens
BIOS Setup Utility Screens
- blink rates
- indicators
Indicator Blink Rates
- block diagrams
- system
System Block Diagrams
- button
- DIMM fault remind
DIMM Fault Remind Circuit Components
- Locator indicator
Managing the Locator Indicator
Server Front Panel Features
- power
Server Front Panel Features
- system fault remind
Identify a Faulty DIMM
Remove a Memory Riser Card
System Fault Remind Button and Charge Status Indicator
C
- cable management arm See
CMA
- cabling the server
Attach Devices to the Server
- Charge Status
- indicator
System Fault Remind Button and Charge Status Indicator
The Server Fault Remind Test Circuits
- DIMM test circuit
Identify a Faulty DIMM
DIMM Fault Remind Circuit Components
- chassis serial number
- locating
Locating the Chassis Serial Number
- clearing faults
Clear Hardware Fault Messages
- CMA
- installing
(Optional) Install Cable Management Arm
- releasing
Release the CMA
- resetting
Prepare the Server for Operation
- verifying operation
Verify Operation of Slide-Rails and CMA
- cold reset
Cold Reset
- cold service See
component, serviceability- preparing server
Prepare the Server for Cold Service
- complete power removal
Complete Power Removal
Remove Power
Powering Off the server
- component
- cooling issues
Hardware Component Failure
- designations
Component Designations
- fan module reference
Fan Module Reference
- HBA reference
HBA Reference
- memory riser card reference
Memory Riser Card and DIMM Reference
- PCIe slot reference
PCIe Slot Reference
- power supply reference
Power Supply Reference
- replaceable
Component Serviceability
- serviceability
Component Serviceability
- storage drive reference
Storage Drive Reference
- configuration
- CPU
Processor Subsystem
- four-CPU
Four-CPU Configuration
- two-CPU
Cooling the Two-CPU Configuration
Two-CPU Configuration
- configuring
- serial port sharing
Configuring Serial Port Sharing
- connecting devices
Attaching Devices to the Server
- connectors
- back panel
Back Panel Connector Locations
- locations
Attaching Devices to the Server
- contacting support
Contacting Support
- cooling
- airflow blockage
Airflow Blockage
- ambient temperature
External Ambient Temperature Too High
- hardware failures
Hardware Component Failure
- internal pressure areas
Internal Pressures Compromised
- issues
Troubleshooting System Cooling Issues
- subsystem overview
Cooling Subsystem
- cover
- installing
Prepare the Server for Operation
- interlock
Remove the Server Cover
- interlock switch
Top Cover
- power issues
Top Cover
- removing
Remove the Server Cover
- CPU
- configurations
Processor Subsystem- block diagrams
System Block Diagrams
- cover plate
- installing
Install a CPU Cover Plate
- removing
Remove a CPU Cover Plate (FRU)
- Fault indicators
CPU Fault Indicators
- installing
Install a Heatsink and CPU (FRU)
- locating
Locate a Failed Memory Riser Card, DIMM, or CPU- failed
Locating a Failed Memory Riser Card, DIMM, or CPU
- physical layout
Memory Riser Cards Physical Layout
- removing
Remove a Heatsink and CPU (FRU)
- replacing
Replace a Faulty CPU (FRU)
- servicing
Servicing Processors and Heatsinks (FRU)
- slot designations
CPUs and Memory Riser Card Slots Designations
- subsystem
Processor Subsystem
- CRU See
replaceable components
D
- designations
- component
Component Designations
- diagnostics
Troubleshooting and Diagnostics- documentation
Diagnostic Tool Documentation
- information
Troubleshooting and Diagnostic Information
- troubleshooting
Troubleshooting With Diagnostic Tools
- DIMM
- Fault indicators
DIMM Fault Remind Circuit Components
- fault remind test circuit
DIMM Fault Remind Circuit Components
- installing
Install a DIMM
- locating
Locate a Failed Memory Riser Card, DIMM, or CPU- failed
Locating a Failed Memory Riser Card, DIMM, or CPU
- locating, faulty
Identify a Faulty DIMM
- memory subsystem
Memory Subsystem
- multi-DIMM failure state
Troubleshooting a Multi-DIMM Failure State
- physical layout
Memory Riser Cards Physical Layout
- population rules
Supported DIMMs and DIMM Population Rules
- removing
Remove a DIMM
Remove a Memory Riser Card
- replacing, faulty
Replace a Faulty DIMM
- servicing
Servicing Memory Risers and DIMMs (CRU)
- slot designations
DIMM Slot Designations
- test circuit
The Server Fault Remind Test Circuits
- disk drive
Six 2.5-inch Drive Bays- designations
DVD, Storage Drive, and USB Designations
- location
Server Front Panel Features
- replacing backplane
Replace the Disk Drive Backplane (FRU)
- documentation
- diagnostics
Diagnostic Tool Documentation
- troubleshooting and diagnostics
Troubleshooting and Diagnostic Information
- DVD drive
SATA DVD +/-RW Drive- filler panel, installing
Install the DVD Drive or DVD Drive Filler Panel
- filler panel, removing
Remove the DVD Drive or DVD Drive Filler Panel
- installing
Install the DVD Drive or DVD Drive Filler Panel
- location
Server Front Panel Features
- removing
Remove the DVD Drive or DVD Drive Filler Panel
- servicing
Servicing the DVD Drive (CRU)
E
- electrical specifications
- Service Manual
Electrical Specifications
- electrostatic discharge (ESD)
- safety measures
Performing Electrostatic Discharge and Static Prevention Measures
- environmental specifications
- Service Manual
Environmental Requirements
- Ethernet cables
- connecting
Attach Devices to the Server
- Ethernet ports
- booting order
Ethernet Port Boot Order
Ethernet Port Boot Order
- device and driver naming
Ethernet Port Boot Order and Device Naming
- external cables
- connecting
Attach Devices to the Server
F
- fan board
- replacing
Replace the Fan Board (FRU)
- fan modules
- indicators
Fan Module Reference
- installing
Install a Fan Module
- removing
Remove a Fan Module
- servicing
Servicing Power Supplies (CRU)
Servicing Fan Modules (CRU)
- slot designations
Fan Module Slot Designations
- Fault indicator
- CPU
CPU Fault Indicators
- DIMM slot
DIMM Fault Remind Circuit Components
- memory riser card
Memory Riser Card and CPU Fault Indicators
- fault indicator
- fan module
Fan Module Reference
- fault management shell
Clear Hardware Fault Messages
- fault remind test circuits
- DIMM
DIMM Fault Remind Circuit Components
- system
System Fault Remind Button and Charge Status Indicator
- troubleshooting
The Server Fault Remind Test Circuits
- faults
- clearing
Clear Hardware Fault Messages
- troubleshooting
Troubleshooting Server Component Hardware Faults
- field-replaceable units See
FRUs
- filler panels
Component Filler Panels- DVD drive, installing
Install the DVD Drive or DVD Drive Filler Panel
- DVD drive, removing
Remove the DVD Drive or DVD Drive Filler Panel
- PCIe card
- removing
Remove a PCIe Slot Filler Panel
- PCIe card, installing
Install a PCIe Card Filler Panel
- storage drive, installing
Install a Storage Drive Filler Panel (CRU)
- storage drive, removing
Remove a Storage Drive Filler Panel (CRU)
- fmadm tool
Clear Hardware Fault Messages
- four-CPU configuration
Four-CPU Configuration
- front panel
- features
Server Front Panel Features
- indicator blink rates
Indicator Blink Rates
- troubleshooting
Troubleshooting the Front Panel Indicators
- FRU See
replaceable components- servicing
Servicing FRU Components
- full power mode
Full Power Mode
G
- graceful power off
Graceful Shutdown
Powering Off the server
H
- hardware faults
- troubleshooting
Troubleshooting Server Component Hardware Faults
- HBA
- cable routing
HBA Reference
- reference
HBA Reference
- heatsink See
CPU- installing
Install a Heatsink and CPU (FRU)
- removing
Remove a Heatsink and CPU (FRU)
- help
- technical support
Getting Help
- hot service See
component, serviceability- preparing server
Prepare the Server for Hot Service
I
- I/O subsystem
- overview
Input/Output (I/O) Subsystem
- immediate power off
Immediate Shutdown
Powering Off the server
- indicators
- back panel
Server Back Panel Features
- blink rates
Indicator Blink Rates
- Charge Status
DIMM Fault Remind Circuit Components
The Server Fault Remind Test Circuits
- DIMM test circuit
Identify a Faulty DIMM
- system fault remind circuit
System Fault Remind Button and Charge Status Indicator
- CPU, fault
CPU Fault Indicators
- DIMM slot, fault
DIMM Fault Remind Circuit Components
- fan module
Fan Module Reference
- front panel
Server Front Panel Features
- Locator
Manage the Locator Indicator Locally
Turn On the Locator Indicator Remotely (Oracle ILOM Web Interface)
Turn On the Locator Indicator Remotely (Oracle ILOM CLI)
Prepare the Server for Cold Service
- memory riser card, fault
Memory Riser Card and CPU Fault Indicators
- power supply
Power Supply Indicators
- storage drives
Storage Drive Reference
- installing
- CMA
(Optional) Install Cable Management Arm
- cover
Prepare the Server for Operation
- CPU
Install a Heatsink and CPU (FRU)
- CPU cover plate
Install a CPU Cover Plate
- DIMM
Install a DIMM
- DVD drive
Install the DVD Drive or DVD Drive Filler Panel
- DVD drive filler panel
Install the DVD Drive or DVD Drive Filler Panel
- fan module
Install a Fan Module
- filler panels
Component Filler Panels
- heatsink
Install a Heatsink and CPU (FRU)
- memory riser card
Install a Memory Riser Card
- PCIe card
Install a PCIe Card
- PCIe card filler panel
Install a PCIe Card Filler Panel
- power supply
Install a Power Supply
- server in rack
(Optional) Install the Server Into the Rack
- SP card
Install the SP Card (FRU)
- storage drive filler panels
Install a Storage Drive Filler Panel (CRU)
- storage drives
Install a Storage Drive (CRU)
- interlock
- cover
Remove the Server Cover
L
- locating
- faulty DIMM
Identify a Faulty DIMM
- memory riser card, DIMM, or CPU
Locating a Failed Memory Riser Card, DIMM, or CPU
- replaceable components
Location of Replaceable Components
- serial number
Locating the Chassis Serial Number
- Locator indicator
Prepare the Server for Cold Service- controlling
- CLI, Oracle ILOM
Turn On the Locator Indicator Remotely (Oracle ILOM CLI)
- web interface, Oracle ILOM
Turn On the Locator Indicator Remotely (Oracle ILOM Web Interface)
- front panel
Server Front Panel Features
- managing
Manage the Locator Indicator Locally
M
- memory See Also
DIMM- subsystem overview
Memory Subsystem
- memory riser card See Also
DIMM- components of
Memory Riser Card Components
- Fault indicators
Memory Riser Card and CPU Fault Indicators
- installing
Install a Memory Riser Card
- locating
Locate a Failed Memory Riser Card, DIMM, or CPU- failed
Locating a Failed Memory Riser Card, DIMM, or CPU
- physical layout
Memory Riser Cards Physical Layout
- population rules
Memory Riser Card Population Rules
- reference
Memory Riser Card and DIMM Reference
- removing
Remove a Memory Riser Card
- replacing, faulty
Replace a Faulty Memory Riser Card
- servicing
Servicing Memory Risers and DIMMs (CRU)
- slots
- designations
CPUs and Memory Riser Card Slots Designations
- motherboard
- replacing
Replace the Motherboard (FRU)
- multi-DIMM failure state
Troubleshooting a Multi-DIMM Failure State
N
- NAC names
- temperature sensors
Cooling Zones and Temperature Sensors
- network ports
- Service Manual
Server Back Panel Features
O
- Oracle Hardware Management Pack
Oracle Hardware Management Pack
- Oracle ILOM
Service Processor (SP) Oracle ILOM- controlling Locator indicator
Turn On the Locator Indicator Remotely (Oracle ILOM Web Interface)
Turn On the Locator Indicator Remotely (Oracle ILOM CLI)
- managing Locator indicator
Manage the Locator Indicator Locally
- powering off
Power Off, Remote (Oracle ILOM Web Interface)
Power Off, Remote (Oracle ILOM CLI)
- preparing for service
Prepare the Server for Cold Service
- Oracle System Assistant
Oracle System Assistant
- over temperature issues
Over-Temperature Issues
P
- PCIe card
- configuration rules
PCIe Card Slot Population Order
- filler panel, installing
Install a PCIe Card Filler Panel
- installing
Install a PCIe Card
- removing
Remove a PCIe Card
- servicing
PCIe Card Slot Population Order
Servicing PCIe Cards and PCIe Card Filler Panels
- PCIe slots
11 PCIe Gen 3 Slots- designations
PCIe Slot Designations
- location
Server Back Panel Features
- reference
PCIe Slot Reference
- physical specifications
- Service Manual
Physical Specifications
- pinhole switches
Back Panel Pinhole Switches
- population rules
- DIMM
Supported DIMMs and DIMM Population Rules
- memory riser card
Memory Riser Card Population Rules
- PCIe slots
PCIe Card Slot Population Order
- POST codes
BIOS Setup Utility Menu Options
- power
- interlock switch
Top Cover
- issues
Power Supplies (PSUs)
Troubleshooting Power Issues
- connection
AC Power Connection
- cover
Top Cover
- modes
Power Modes, Shutdowns, and Resets
- removal
Complete Power Removal
Powering Off the server
- shutdowns and resets
Power Modes, Shutdowns, and Resets
- subsystem overview
Power Subsystem
- Power button
- location
Server Front Panel Features
- powering off, graceful
Power Off, Graceful (Power Button)
- powering off, immediate
Power Off, Immediate (Power Button)
- power supply
- backplane, replacing
Replace the Power Supply Backplane Board (FRU)
- designations, slot
Power Supply Designations
- indicators
Power Supply Indicators
- installing
Install a Power Supply
- power issues
Power Supplies (PSUs)
- reference
Power Supply Reference
- removing
Remove a Power Supply
- voltage range
Power Subsystem
- powering off
- button press options
Front Panel Power Off Options
- graceful
Graceful Shutdown
Power Off, Remote (Oracle ILOM Web Interface)
Power Off, Remote (Oracle ILOM CLI)
Power Off, Graceful (Power Button)
Powering Off the server
- immediate
Immediate Shutdown
Power Off, Remote (Oracle ILOM Web Interface)
Power Off, Remote (Oracle ILOM CLI)
Power Off, Immediate (Power Button)
Powering Off the server
- Oracle ILOM CLI
Power Off, Remote (Oracle ILOM CLI)
- power button (local)
Power Off, Immediate (Power Button)
Power Off, Graceful (Power Button)
- power removal
Complete Power Removal
Remove Power
- server OS
Power Off the Server Using the Server OS
- web interface, Oracle ILOM
Power Off, Remote (Oracle ILOM Web Interface)
- powering on server
Power On the Server
- preparing
- server
- for cold service
Prepare the Server for Cold Service
- for hot service
Prepare the Server for Hot Service
- for operation
Prepare the Server for Operation
- pressure areas
- cooling issues
Internal Pressures Compromised
- processor See
CPU
- PSUs See
power supply
R
- rack
- CMA
(Optional) Install Cable Management Arm
- maintenance position
Prepare the Server for Cold Service
- position
- operational
Prepare the Server for Operation
- server
- installing
(Optional) Install the Server Into the Rack
- removing
(Optional) Remove the Server from the Rack
- server position
Return the Server to the Normal Rack Position
- slide rail operation
Verify Operation of Slide-Rails and CMA
- redundant components
Hardware Component Failure
- removing
- CPU
Replace a Faulty CPU (FRU)
- CPU and heatsink
Remove a Heatsink and CPU (FRU)
- CPU cover plate
Remove a CPU Cover Plate (FRU)
- DIMM
Remove a DIMM
Remove a Memory Riser Card
- DIMM replace
Replace a Faulty DIMM
- disk drive backplane
Replace the Disk Drive Backplane (FRU)
- DVD drive filler panel
Remove the DVD Drive or DVD Drive Filler Panel
- fan board
Replace the Fan Board (FRU)
- fan module
Remove a Fan Module
- filler panel
- PCIe card
Remove a PCIe Slot Filler Panel
- filler panels
Component Filler Panels
- memory riser card
Remove a Memory Riser Card
- memory riser card, replacing
Replace a Faulty Memory Riser Card
- motherboard
Replace the Motherboard (FRU)
- PCIe card
Remove a PCIe Card
- power supply
Remove a Power Supply
- power supply backplane
Replace the Power Supply Backplane Board (FRU)
- power, completely
Complete Power Removal
Remove Power
Powering Off the server
- server
- from rack
(Optional) Remove the Server from the Rack
- server cover
Remove the Server Cover
- SP card
Remove the SP Card (FRU)
- storage drive filler panels
Remove a Storage Drive Filler Panel (CRU)
- storage drives
Remove a Storage Drive (CRU)
- system battery, replacing
Replace the System Battery (CRU)
- replaceable components
- CRU
Component Serviceability
- FRU
Component Serviceability
- location
Location of Replaceable Components
- required tools and equipment
Tools and Equipment
- reset
Power Modes, Shutdowns, and Resets- cold
Cold Reset
- warm
Warm Reset or Reboot
S
- sensors
- temperature
Cooling Zones and Temperature Sensors
- serial number
- locating
Locating the Chassis Serial Number
- serial port
- configuring
Configuring Serial Port Sharing
- server
- attaching devices
Attaching Devices to the Server
- configurations
Processor Subsystem
- external components and features
External Components and Features
- front panel blink rates
Indicator Blink Rates
- installing
- rack
(Optional) Install the Server Into the Rack
- overview
Server Overview
- position
- operational
Return the Server to the Normal Rack Position
- powering on
Power On the Server
- rack position
- maintenance
Prepare the Server for Cold Service
- operational
Prepare the Server for Operation
- removing
- rack
(Optional) Remove the Server from the Rack
- returning to operation
Returning the Server to Operation
- serial number
Locating the Chassis Serial Number
- supported components
Supported Components
- troubleshooting and diagnostics information
Troubleshooting and Diagnostic Information
- service processor card See
SP card
- serviceability
Component Serviceability
- servicing
- CPU and heatsink
Servicing Processors and Heatsinks (FRU)
- DIMMs
Servicing Memory Risers and DIMMs (CRU)
- disk drive backplane
Replace the Disk Drive Backplane (FRU)
- DVD drive
Servicing the DVD Drive (CRU)
- fan board
Replace the Fan Board (FRU)
- fan modules
Servicing Power Supplies (CRU)
Servicing Fan Modules (CRU)
- FRUs
Servicing FRU Components
- memory riser cards and DIMMs
Servicing Memory Risers and DIMMs (CRU)
- PCIe cards
Servicing PCIe Cards and PCIe Card Filler Panels
- power supply backplane board
Replace the Power Supply Backplane Board (FRU)
- server
- at boot
BIOS Setup Utility Menu Options
- serviceability
Component Serviceability
- SP card
Servicing the SP Card (FRU)
- storage drives
Servicing Storage Drives (CRU)
- system battery
Replace the System Battery (CRU)
- setup utility in BIOS, accessing
Access the BIOS Setup Utility
- shutting down See
powering off
- slide rails See
rack
- slot designations
- CPU
CPUs and Memory Riser Card Slots Designations
- DIMM
DIMM Slot Designations
- disk drives
DVD, Storage Drive, and USB Designations
- fan modules
Fan Module Slot Designations
- memory riser cards
CPUs and Memory Riser Card Slots Designations
- PCIe
PCIe Slot Designations
- power supplies
Power Supply Designations
- USB ports, internal
DVD, Storage Drive, and USB Designations
- SP
- system management subsystem
Service Processor (SP) Oracle ILOM
- SP card
- installing
Install the SP Card (FRU)
- removing
Remove the SP Card (FRU)
- servicing
Servicing the SP Card (FRU)
- specifications
- electrical
- Service Manual
Electrical Specifications
- environmental
- Service Manual
Environmental Requirements
- physical
- Service Manual
Physical Specifications
- standby power mode
Standby Power Mode
- static prevention measures
Performing Electrostatic Discharge and Static Prevention Measures- anti-static mat
Using an Anti-Static Mat
- anti-static wrist strap
Using an Anti-static Wrist Strap
- storage drive
- filler panels, installing
Install a Storage Drive Filler Panel (CRU)
- filler panels, removing
Remove a Storage Drive Filler Panel (CRU)
- indicators
Storage Drive Reference
- installing
Install a Storage Drive (CRU)
- removing
Remove a Storage Drive (CRU)
- servicing
Servicing Storage Drives (CRU)
- storage drives See
disk drive
- support
- contacting
Contacting Support
- switches
- cover interlock
Top Cover
- pinhole
Back Panel Pinhole Switches
- system
- battery, replacing
Replace the System Battery (CRU)
- block diagrams
System Block Diagrams
- CPU configurations
Processor Subsystem
- fault remind button
Remove a Heatsink and CPU (FRU)
Identify a Faulty DIMM
Remove a Memory Riser Card
- fault remind test circuit
System Fault Remind Button and Charge Status Indicator
System Fault Remind Circuit Components
The Server Fault Remind Test Circuits
- management subsystem
System Management Subsystem
- resets
Power Modes, Shutdowns, and Resets
- test circuit
The Server Fault Remind Test Circuits - components
System Fault Remind Circuit Components
- troubleshooting
- cooling
Troubleshooting System Cooling Issues
- front panel indicators
Troubleshooting the Front Panel Indicators
- indicator blink rates
Indicator Blink Rates
- power issues
Troubleshooting Power Issues
- test circuits
The Server Fault Remind Test Circuits
T
- technical support
- information
Contacting Support
- temperature
- cooling issues
External Ambient Temperature Too High
- sensor NAC names
Cooling Zones and Temperature Sensors
- test circuit
- components
System Fault Remind Circuit Components
- tools
- diagnostic
Diagnostic Tools
- tools and equipment
- required
Tools and Equipment
- troubleshooting
Troubleshooting and Diagnostics- diagnostic tools
Troubleshooting With Diagnostic Tools
- fault remind test circuits
The Server Fault Remind Test Circuits
- front panel blink rates
Indicator Blink Rates
- front panel indicators
Troubleshooting the Front Panel Indicators
- hardware faults
Troubleshooting Server Component Hardware Faults
- information
Troubleshooting and Diagnostic Information
- information for technical support
Contacting Support
- multi-DIMM failure state
Troubleshooting a Multi-DIMM Failure State
- power issues
Troubleshooting Power Issues
- system cooling issues
Troubleshooting System Cooling Issues
- two-CPU configuration
Cooling the Two-CPU Configuration
Two-CPU Configuration
U
- USB ports
- (Service Manual) back panel
Server Back Panel Features
- (Service Manual) front panel
Server Front Panel Features
- internal
Two Internal and Four External High-Speed USB Ports
- internal designations
DVD, Storage Drive, and USB Designations
V
- video port
- back panel
Server Back Panel Features
- front panel
Server Front Panel Features
W
- warm reset
Warm Reset or Reboot