Resolving Health Check Alerts
After an update health check failure, you can review the Alert Log and take action
to resolve each failure based on the message in the log. The following table lists
the update health check failures that can block an update, and describes the
associated Alert Log message and recommended order of steps you can take to resolve
the issue. For component faults, follow the instructions for removal and
installation found in the maintenance procedures for your controller.
Table 60 Resolving Health Check Alerts
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B1 "System software update cannot
proceed: Slot <label> in disk shelf <name> is
reported as absent."
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SIM or IOM cannot be detected.
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1, 2, 4
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B2 "System software update cannot
proceed: Slot <label> in disk shelf <name> is
faulted."
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SIM or IOM is faulted.
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1, 2, 4
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C1 "System software update cannot
proceed: Some slots of disk shelf <name> have no firmware
revision information."
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SIM or IOM is missing firmware revision information.
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1, 4
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C2 "System software update cannot
proceed: The slots of disk shelf <name> have non-uniform
part numbers."
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SIMs or IOMs report different part numbers.
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2, 4
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C5 "System software update cannot
proceed: The slots of disk shelf <name> have mixed
firmware revisions <rev1> and <rev2>."
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SIMs or IOMs report different firmware revisions.
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4
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E1 "System software update cannot
proceed: Disk shelf <name> has <just one path
or zero paths>."
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Disk shelf does not have two paths.
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1, 2, 4
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E2 "System software update cannot
proceed: Disk shelf <name> path <pathname> is
<state>."
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Disk shelf path is not online.
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1, 2, 4
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E3 "System software update cannot
proceed: Pool <data or log> disk
<label> in disk shelf <name> has <just one path
or zero paths>."
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Disk or log device that is configured in a pool does not have
two paths.
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3, 4
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E5 "System software update cannot proceed: Disk
shelf <name> has disk <label> with the same iport being used for
multiple paths."
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Disk path redundancy at the SAS iport level.
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5
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V1 "<product> is not supported in this
release."
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Controller (product) is not supported for this software
release.
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