Caution - This procedure requires that you handle components that are sensitive to static discharge, which can cause the component to fail. To avoid damage, wear an antistatic wrist strap and use an antistatic mat when handling components. |
Removing a DIMM is a cold-service operation. You must power off the appliance before you remove the DIMM. There will be a loss of access to the storage unless the system is in a clustered configuration.
Go to the Maintenance > Hardware section of the BUI, click the right-arrow icon for the controller, click DIMM, and note the ID of the faulted DIMM, which has an amber icon. To highlight the location of the memory module in the controller picture, click on the module ID. To view details about the faulted module, click its information icon and then click Active Problems.
Caution - Because 3.3 VDC standby power is always present in the system, you must unplug the power cords before accessing any cold-serviceable components. |
When the controller Fault Remind button [1] is pressed, an LED located next to the Fault Remind button lights green to indicate that there is sufficient voltage present in the fault remind circuit to light any fault LEDs that were lit due to a component failure. If this LED does not light when you press the Fault Remind button, it is likely that the capacitor powering the fault remind circuit has lost its charge. This can happen if the Fault Remind button is pressed for several minutes with fault LEDs lit or if power has been removed from the controller for more than 15 minutes.
The following figure shows the location of the Fault Remind button.
Failed DIMMs are identified with a corresponding amber LED on the motherboard.
If the DIMM Fault LED is off, then the DIMM is operating properly.
If the DIMM Fault LED is on (amber), then the DIMM is failed and should be replaced [1].
The action unlocks the DIMM and expels it from the socket.
Align the notch on the DIMM with the protrusion on the DIMM slot to ensure that the DIMM is installed correctly.
If the DIMM does not easily seat into the connector slot, verify that the notch in the DIMM is aligned with the connector key in the connector slot. If the notch is not aligned, damage to the DIMM might occur.
The Power/OK status indicator continues flashing during the startup sequence, which takes several minutes. When the system is operational, the indicator remains lit.