Oracle® ZFS Storage Appliance Customer Service Manual

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Oracle^® ZFS Storage Appliance Customer Service Manual

For ZS7-x, ZS5-x, ZS4-4, ZS3-x, 7x20 Controllers, and DEx-24, Sun Disk Shelves, Release OS8.8.0

November 2018

Describes how to maintain Oracle ZFS Storage Appliance and replace hardware components.

Document Information
Getting Started with Servicing the Appliance
- Introduction to the BUI
- Introduction to the CLI
- BUI Hardware View
- System Overview
  - System Chassis
  - Disk Shelves
- Chassis Details View
- CLI Hardware View
- Configuring the Management Port
- Monitoring SSD Endurance
- Viewing the Remaining SSD Endurance (CLI)
- Setting a Threshold Alert for SSD Endurance (CLI)
- Using Oracle ILOM to Diagnose Hardware Faults
- Understanding Hardware Status
- Working with Problems
- Using Logs
- Using Workflows
Servicing the Oracle ZFS Storage Appliance Hardware Components
Prerequisites for Servicing Hardware
- Safety Information
- Required Tools and Information
- Powering Off the Controller
- Extending the Controller from the Rack
- Removing the Controller Top Cover
- Powering Off the Disk Shelf
Servicing the ZS7-2 Controller
- Replacing a ZS7-2 HDD
- Replacing a ZS7-2 Fan Module
- Replacing a ZS7-2 Power Supply
- Replacing a ZS7-2 DIMM
- Replacing or Adding a ZS7-2 PCIe Card
- Replacing a ZS7-2 System Battery
- ZS7-2 Controller Hardware Overview
Servicing the ZS5-4 Controller
- Replacing a ZS5-4 HDD
- Replacing a ZS5-4 Fan Module
- Replacing a ZS5-4 Power Supply
- Replacing a ZS5-4 DIMM
- Replacing a ZS5-4 Memory Riser Card
- Replacing or Adding a ZS5-4 PCIe Card
- Replacing a ZS5-4 System Battery
- ZS5-4 Controller Hardware Overview
Servicing the ZS5-2 Controller
- Replacing a ZS5-2 HDD
- Replacing a ZS5-2 Fan Module
- Replacing a ZS5-2 Power Supply
- Replacing a ZS5-2 DIMM
- Replacing or Adding a ZS5-2 PCle Card
- Replacing a ZS5-2 System Battery
- ZS5-2 Controller Hardware Overview
Servicing the ZS4-4 Controller
- Replacing a ZS4-4 HDD or SSD
- Replacing a ZS4-4 Power Supply
- Replacing a ZS4-4 Fan Module
- Identifying a Faulted ZS4-4 Memory Module
- Replacing a ZS4-4 DIMM
- Replacing a ZS4-4 Memory Riser Card
- Replacing a ZS4-4 PCIe Card
- Replacing a ZS4-4 Battery
- ZS4-4 Controller Hardware Overview
Servicing the ZS3-4 Controller
- Replacing a ZS3-4 HDD or SSD
- Replacing a ZS3-4 Fan Module
- Replacing a ZS3-4 Power Supply
- Replacing a ZS3-4 DIMM
- Replacing a ZS3-4 PCIe Card or Riser
- Replacing a ZS3-4 Battery
- ZS3-4 Controller Hardware Overview
Servicing the ZS3-2 Controller
- Installing Optional PCIe Slot Cards in Order
- Disconnecting the RJ-45 Cable from the Cluster Serial Port
- Replacing a ZS3-2 HDD or SSD
- Replacing a ZS3-2 Power Supply
- Replacing a ZS3-2 Fan Module
- Replacing a ZS3-2 DIMM
- Replacing a ZS3-2 PCIe Card or Riser
- Replacing a ZS3-2 Flash Drive
- Replacing a ZS3-2 Battery
- ZS3-2 Controller Hardware Overview
Servicing the 7x20 Controller
- Replacing a 7x20 HDD or SSD
- Replacing a 7x20 Fan Module
- Replacing a 7x20 Power Supply
- Replacing a 7x20 DIMM
- Replacing a 7x20 Controller PCIe Card or Riser
- Replacing a 7x20 Battery
- 7420 Controller Hardware Overview
- 7320 Controller Hardware Overview
- 7120 Controller Hardware Overview
Servicing the Disk Shelves
- Electrostatic Discharge Precautions
- Replacing a Faulty Disk Shelf Drive
- Replacing a Disk Shelf Power Supply
- Replacing a Disk Shelf I/O Module
- Replacing a Disk Shelf SIM Board
- Adding a New Disk Shelf
- Adding a Disk Shelf Cache Device
- Connecting to Attached Storage
- Disk Shelf Hardware Overview
Viewing System Disks Status
Working with Support Bundles
- Support Bundle Options
- Generating and Uploading a Support Bundle (BUI)
- Generating and Uploading a Support Bundle (CLI)
- Viewing Support Bundle Details (BUI)
- Viewing Support Bundle Details (CLI)
- Uploading a Locally Generated Bundle (CLI)
- Retrying a Failed Support Bundle Upload (BUI)
- Retrying a Failed Support Bundle Upload (CLI)
- Canceling a Pending Support Bundle Operation (BUI)
- Canceling a Pending Operation (CLI)
- Deleting a Support Bundle (BUI)
- Deleting a Support Bundle (CLI)
Performing the Initial Setup
Restarting the Appliance
Performing a Factory Reset
Backing Up the Configuration
- Configuration Backup Contents
- Configuration Restore Impact
- Security Considerations for Configuration Backups
- Creating a Configuration Backup (BUI)
- Creating a Configuration Backup (CLI)
- Restoring from a Saved Configuration (BUI)
- Restoring from a Saved Configuration (CLI)
- Deleting a Saved Configuration (BUI)
- Deleting a Saved Configuration (CLI)
- Exporting a Saved Configuration (BUI)
- Exporting a Saved Configuration (CLI)
- Importing a Saved Configuration (BUI)
- Importing a Saved Configuration (CLI)
- Viewing Appliance Configurations (BUI)
- Viewing Appliance Configurations (CLI)
Working with Software Notifications and Updates
- Setting Up Software Notification (BUI)
- Setting Up Software Notification (CLI)
- Checking for and Downloading Software Updates (BUI)
- Checking for and Downloading Software Updates (CLI)
- Removing System Updates (BUI)
- Removing System Updates (CLI)
Software Update States
Upgrading the Software
- Preparing for a Software Upgrade
- Upgrading Software on a Standalone Controller
  - Upgrading Software on a Standalone Controller (BUI)
  - Upgrading Software on a Standalone Controller (CLI)
- Upgrading Software on Clustered Controllers
Working with Storage Firmware Updates
- Storage Firmware Updates for Clustered Controllers
- Outstanding Storage Firmware Updates
- Checking the Status of Storage Firmware Updates (BUI)
- Checking the Status of Storage Firmware Updates (CLI)
Working with Platform Firmware Updates
- Checking the Platform Firmware Versions (BUI)
- Checking the Platform Firmware Versions (CLI)
- Updating the Platform Firmware (BUI)
- Updating the Platform Firmware (CLI)
Working with Health Checks
- Checking System Health (BUI)
- Checking System Health (CLI)
- Troubleshooting Update Health Check Failures
- Resolving Health Check Alerts
  - Resolving Health Check Alerts
Deferred Updates
- Applying Deferred Updates (BUI)
- Applying Deferred Updates (CLI)
- Passthrough x Deferred Update
- User Quotas Deferred Update
- COMSTAR Deferred Update
- Triple Parity RAID Deferred Update
- Dedup Deferred Update
- Replication Deferred Update
- Received Properties Deferred Update
- Slim ZIL Deferred Update
- Snapshot Deletion Deferred Update
- Recursize Snapshots Deferred Update
- Multi Replace Deferred Update
- RAIDZ Mirror Deferred Update
- Optional Child Dir Deferred Update
- Multiple Initiator Groups per LUN Deferred Update
- Large Block Sizes Deferred Update
- Sequential Resilvering Deferred Update
- NDMP-zfs Replica Backup Deferred Update
- ACL Passthrough with Mode Preservation Deferred Update
- LZ4 Data Compression Deferred Update
- Fast Copy with Encryption Deferred Update
- Data Deduplication v2 Deferred Update
- Asynchronous Dataset Deletion Deferred Update
- RAID Space Efficiency Improvements Deferred Update
- Support for Windows Compatible Automated Snapshot Names
- Enable Pool Encryption Deferred Update
- Understanding Deferred Updates
Rolling Back System Software
- Fail-safe Rollback
- Rolling Back the System Software (BUI)
- Rolling Back the System Software (CLI)
Removing an Update Package
- Removing an Update Package (BUI)
- Removing an Update Package (CLI)