Determine if the Switch Is Faulty

You must determine if the switch is faulty before you replace it.

1. Consider your first step.
   • If you are at the switch, go to Step 2.
   • If you are remote to the switch, go to Step 3.
2. Check to see if the Service Action Required LED is on.

   See Front Panel LEDs.

   • If the SP LED is off, replace the switch.

     Start at Remove the Switch.

   • If you cannot determine if the switch is faulty, go to Step 3.
3. Access the Oracle ILOM CLI.

   See Accessing the SP.

4. Determine if the switch has become problematic.

   -> show /System/Open_Problems

   The output of the command might be:

   Open Problems (1)
   Date/Time                 Subsystems          Component
   ------------------------  ------------------  ------------
   Thu Dec 17 05:11:35 2015  System              MB (Motherboard)
    fault.chassis.env.temp.over-fail (Probability:100, UUID:4c4bdfa1-f7d5-c7a7-e59e-f9a8ce4fab21, Resource:/SYS/MB, Part
    Number:7092577, Serial Number:AK00329231, Reference Document:http://support.oracle.com/msg/---)
   ->

   Or:

   Open Problems (1)
   Date/Time                 Subsystems          Component
   ------------------------  ------------------  ------------
   Thu Dec 17 05:13:26 2015  System              SP (Service Processor)
    fault.chassis.voltage.fail (Probability:100, UUID:0a408985-6011-ccd7-c3a1-e01c7254ea87, Resource:/SYS/SP, Part
    Number:7096151, Serial Number:489089M+15306P00M0, Reference Document:http://support.oracle.com/msg/---)
   ->

   • If you see the words temp and fail, or voltage and fail, and either Oracle ILOM targets /SYS/MB or /SYS/SP in the output, then replace the switch.

     Start at Remove the Switch.

   • If you see a different component identified in the output, then service that component.

     See Open Problem Faults and Oracle ILOM Legacy Target Replaceable Components.

5. Within the Oracle ILOM interface, display the fault state of main board components.

   -> show /SYS -t fault_state
   Target             | Property              | Value 
   -------------------+-----------------------+-------
   /SYS               | fault_state           | OK
   .
   .
   .
   /SYS/MB            | fault_state           | Faulted
   .
   .
   /SYS/SP            | fault_state           | OK
   ->

   In the output, look for the rows beginning with /SYS, /SYS/MB, and /SYS/SP.

   If their fault states are anything other than OK, replace the switch. Start at Remove the Switch.

6. If you are unable to determine if the switch is faulty, seek further information.

   See Detecting and Managing Faults.

Related Information

• Switch LEDs

• Remove the Switch

• Install the Switch

• Verify the Switch