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Oracle^® ZFS Storage Appliance Customer Service Manual

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Updated: September 2018

Oracle^® ZFS Storage Appliance Customer Service Manual

Document Information

Getting Started with Servicing the Appliance

Servicing the Oracle ZFS Storage Appliance Hardware Components

Prerequisites for Servicing Hardware

Servicing the ZS5-4 Controller

Servicing the ZS5-2 Controller

Servicing the ZS4-4 Controller

Servicing the ZS3-4 Controller

Servicing the ZS3-2 Controller

Servicing the 7x20 Controller

Servicing the Disk Shelves

Viewing System Disks Status

Working with Support Bundles

Performing the Initial Setup

Restarting the Appliance

Performing a Factory Reset

Backing Up the Configuration

Working with Software Notifications and Updates

Software Update States

Upgrading the Software

Working with Storage Firmware Updates

Working with Platform Firmware Updates

Checking the Platform Firmware Versions (BUI)

Checking the Platform Firmware Versions (CLI)

Updating the Platform Firmware (BUI)

Updating the Platform Firmware (CLI)

Working with Health Checks

Deferred Updates

Rolling Back System Software

Removing an Update Package

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Checking the Platform Firmware Versions (BUI)

Go to Maintenance > Problems.
Under Active Problems, look for a major alert stating the chassis is running an older (downrev) platform firmware version.
If this alert is present, proceed to Updating the Platform Firmware (BUI).
If the alert is not present, the platform firmware is up to date and no further action is needed.

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