Contents

InForm accounts, training, and study access InForm accounts Single sign-on (SSO) accounts Set up your Oracle Health Sciences IAMS SSO account information Federation authentication Link your Oracle Health Sciences IAMS and Exostar accounts Non-SSO accounts InForm training Complete your required InForm training on HS Learn Complete your required InForm training with an alternate training resource InForm study access Access your InForm study Log into an SSO study with your Oracle Health Sciences IAMS SSO credentials Log into an SSO study with your Exostar credentials Log in to a non-SSO study Basics How is InForm organized? How do I find information about subjects? How do I change my password? How do I reset a forgotten or expired password? How do I log out of a study? Add a subject to a study Screen a candidate Resubmit a candidate who failed screening Enroll a screened candidate Complete enrollment after an enrollment failure Forms and data Enter data and comments Enter data Associate two forms Associate data on two forms Collect related data from multiple forms Enter and view data in an unscheduled visit Enter a comment Mark a form or item as incomplete Edit or clear data Edit data after you submit a form Clear a data item Clear a form Delete or undelete an Add Entry row Delete or undelete a repeating form View help for a form or item Mark a form SV Ready or Not SV Ready Review the audit trail Sign View your signature status View the signature status for your site Sign a form or case report book Re-sign after a signature is invalidated Queries View your queries Answer a query FAQs Screening and enrollment FAQs How do I add a subject to a study? Why would a screening fail, and what can I do about it? Why would an enrollment fail, and what can I do about it? Form and data FAQs Can I view related data in two forms at the same time? Can I view related data in more than two forms at the same time? Can I skip an item or form? How do I apply a comment to an item, row of repeating data, or a form? Can I include clinical data in a comment? What are signatures used for? What order do repeating visits appear in the user interface? Audit trail FAQs What information is available in the audit trail? Who can see the audit trail? How does the audit trail date/time conversion work? Query FAQs When do I answer queries? Study documentation FAQs What types of study documentation are there? Single sign-on (SSO) account FAQs How do I change my SSO account challenge questions? I've set up my SSO account, why can't I access the InForm study? HS Learn training FAQs Why am I getting an error message when I try to sign in to HS Learn? How do I get to HS Learn to take my training? How do I create an Oracle Account for signing in to HS Learn? Why didn't I receive a training course assignment email? How do I view my training status and certificates in HS Learn? I completed my training, why did I get assigned to it again? Do I have to re-take the HS Learn training every time I am given access to an InForm study? What if... I can't reset my password The link in my reset password email doesn't work I didn't receive an email when I reset my password I can't enter data I can't edit data in a section on a form I can't edit a form, visit, or case report book I didn't delete an item in a dynamic grid section, but the item's data is crossed out I can't see the study documentation I accidentally entered the wrong user name or password when I signed a form Data changes after I sign My answer to a query results in another query I can't log in to my SSO account with the temporary password I forget my SSO user name I forget my SSO password I completed my training, but I didn't get an email with the study URL I tried to log into my study, but the screen is blank