Event server problems are relatively rare, but if the other troubleshooting measures described in this section do not provide answers, you should look into your configuration. To verify your event server configuration:

  1. For each ATG instance running the DAF.Search module (asset management, production, and staging if used), use Dynamo Administration to view the /atg/search/routing/repository/SearchConfigurationRepository. See the ATG Installation and Configuration Guide for information on accessing Dynamo Administration.

  2. Find the eventServer property and click on the component value, for example /atg/dynamo/server/SQLRepositoryEventServer.

  3. Record the localPort and hostAddr or hostName properties of the server.

  4. Ensure that the event server’s autoUpdateSubscribers property is true.

  5. Invoke the checkSubscriptions method

  6. Select a single /atg/dynamo/service/jdbc/SQLRepository component on one ATG instance.

  7. In the Examine the Repository, Control Debugging section of the page, select List all Items on the das_gsa_subscriber row.

  8. Find all instances of SearchConfigurationRepository in the resulting list, and ensure that each host and port value you recorded previously are found in the address and port values.

 
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